Patrick Natola
Alameda,CA
Summary
Personable Hospitality Specialist with 25 years of success in guaranteeing customer satisfaction through personable reservation services and attendance to guests' needs. Adept at promptly assisting customers by uncovering preferences. Passionate about providing upbeat and friendly service, resulting in consistent return customers.
Overview
20
20
years of professional experience
Work History
Hospitality Professional
20 Years As
2004.07 - Current
- 20 years as an experienced bartender with a diverse background in high-volume, fast-paced establishments
- Successfully curated original craft cocktails using seasonal ingredients and culinary knowledge
- Demonstrated expertise in multiple bar programs and national accounts
- Managed and trained teams of up to 15 people, implementing standard operating procedures for daily bar/restaurant operations and special events
- Created a productive work environment that fostered teamwork and personal growth.
- Maintained strict compliance with health and safety regulations, conducting regular inspections and implementing corrective actions as needed.
- Achieved consistent positive feedback from guests through personalized attention and anticipating their needs.
- Developed strong relationships with vendors, negotiating contracts for better pricing on supplies and services.
- Implemented marketing strategies to increase visibility and attract new business, expanding the hotel''s reach within the local community.
- Managed reservations system efficiently, ensuring accurate inventory control and minimizing booking errors or overbooking situations.
Inventory Specialist
Astra Space Company
2021.07 - 2023.10
- Managed inventory and logistics operations for Astra Space Company, a leading aerospace manufacturer
- Ensured accurate tracking and efficient management of inventory, contributing to smooth operations and cost optimization.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Assisted in implementing new inventory management system, resulting in more accurate record-keeping and reduced errors.
- Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
- Maintained clean and well-organized work environment, promoting safety and efficiency among team members.
- Handled day-to-day shipping and receiving overseeing more than 200+ packages per day.
Inventory Management and Logistics
Community Organized Relief Effort
2020.09 - 2021.07
- Demonstrated proficiency in logistics management and inventory tracking, ensuring smooth operations and adherence to budgets during challenging times, including the global pandemic.
- Enhanced warehouse efficiency with the introduction of innovative storage solutions and layout optimization.
- Reduced stock discrepancies by closely monitoring inventory movement and promptly addressing any discrepancies.
- Improved supply chain visibility, proactively communicating with suppliers to address potential delays or shortages.
Hospitality Consultant / Independent Contractor
Beam Suntory
2016.11 - 2018.11
- Enhanced business performance with comprehensive market research and strategic recommendations.
- Developed customized business plans for clients, resulting in increased revenue and growth opportunities.
- Implemented cost-saving measures through thorough analysis of client operations, ensuring financial stability.
- Delivered exceptional results by creating innovative strategies and collaborating with cross-functional teams.
Skills
Front Office Management
Complaint Handling
Concierge services
Data Management
Customer Service
Warehouse Organization
Loss Prevention
Inventory Control
Project Management
Fine-dining expertise
Reservation Systems
Luxury Service Standards
Timeline
Inventory Specialist
Astra Space Company
2021.07 - 2023.10
Inventory Management and Logistics
Community Organized Relief Effort
2020.09 - 2021.07
Hospitality Consultant / Independent Contractor
Beam Suntory
2016.11 - 2018.11
Hospitality Professional
20 Years As
2004.07 - Current
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