Summary
Overview
Work History
Skills
Timeline
Generic

Patrick Natola

Alameda,CA

Summary

Personable Hospitality Specialist with 25 years of success in guaranteeing customer satisfaction through personable reservation services and attendance to guests' needs. Adept at promptly assisting customers by uncovering preferences. Passionate about providing upbeat and friendly service, resulting in consistent return customers.

Overview

20
20
years of professional experience

Work History

Hospitality Professional

20 Years As
07.2004 - Current
  • 20 years as an experienced bartender with a diverse background in high-volume, fast-paced establishments
  • Successfully curated original craft cocktails using seasonal ingredients and culinary knowledge
  • Demonstrated expertise in multiple bar programs and national accounts
  • Managed and trained teams of up to 15 people, implementing standard operating procedures for daily bar/restaurant operations and special events
  • Created a productive work environment that fostered teamwork and personal growth.
  • Maintained strict compliance with health and safety regulations, conducting regular inspections and implementing corrective actions as needed.
  • Achieved consistent positive feedback from guests through personalized attention and anticipating their needs.
  • Developed strong relationships with vendors, negotiating contracts for better pricing on supplies and services.
  • Implemented marketing strategies to increase visibility and attract new business, expanding the hotel''s reach within the local community.
  • Managed reservations system efficiently, ensuring accurate inventory control and minimizing booking errors or overbooking situations.

Inventory Specialist

Astra Space Company
07.2021 - 10.2023
  • Managed inventory and logistics operations for Astra Space Company, a leading aerospace manufacturer
  • Ensured accurate tracking and efficient management of inventory, contributing to smooth operations and cost optimization.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Assisted in implementing new inventory management system, resulting in more accurate record-keeping and reduced errors.
  • Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
  • Maintained clean and well-organized work environment, promoting safety and efficiency among team members.
  • Handled day-to-day shipping and receiving overseeing more than 200+ packages per day.

Inventory Management and Logistics

Community Organized Relief Effort
09.2020 - 07.2021
  • Demonstrated proficiency in logistics management and inventory tracking, ensuring smooth operations and adherence to budgets during challenging times, including the global pandemic.
  • Enhanced warehouse efficiency with the introduction of innovative storage solutions and layout optimization.
  • Reduced stock discrepancies by closely monitoring inventory movement and promptly addressing any discrepancies.
  • Improved supply chain visibility, proactively communicating with suppliers to address potential delays or shortages.

Hospitality Consultant / Independent Contractor

Beam Suntory
11.2016 - 11.2018
  • Enhanced business performance with comprehensive market research and strategic recommendations.
  • Developed customized business plans for clients, resulting in increased revenue and growth opportunities.
  • Implemented cost-saving measures through thorough analysis of client operations, ensuring financial stability.
  • Delivered exceptional results by creating innovative strategies and collaborating with cross-functional teams.

Skills

  • Front Office Management

  • Complaint Handling

  • Concierge services

  • Data Management

  • Customer Service

  • Warehouse Organization

  • Loss Prevention

  • Inventory Control

  • Project Management

  • Fine-dining expertise

  • Reservation Systems

  • Luxury Service Standards

Timeline

Inventory Specialist

Astra Space Company
07.2021 - 10.2023

Inventory Management and Logistics

Community Organized Relief Effort
09.2020 - 07.2021

Hospitality Consultant / Independent Contractor

Beam Suntory
11.2016 - 11.2018

Hospitality Professional

20 Years As
07.2004 - Current
Patrick Natola