Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Coach
Languages
Affiliations
References
Timeline
Generic

Patrick O'Brien

Oceanside,CA

Summary

Seasoned Merchandiser with broad background in retail and wholesale environments. Strong knowledge of inventory management, product placement, and vendor negotiation coupled with aptitude for trend forecasting. Demonstrated ability to improve sales outcomes through strategic merchandising initiatives. Skilled communicator with ability to build productive relationships across various levels of business hierarchy. Results-driven professional, committed to contributing positively to team success through hard work and collaboration. Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. Continuous drive to learn and improve my skills to excel.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Merchandiser

Reyes Coca-Cola
Oceanside, CA
05.2022 - Current
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
  • Created merchandising plans based on customer buying habits and trends in the industry.
  • Organized displays according to company standards and specifications.
  • Analyzed inventory levels and made adjustments accordingly for maximum profitability.
  • Collaborated with vendors to negotiate pricing, delivery dates, and other terms of sale.
  • Assisted customers with locating desired items within store locations.
  • Maintained a clean and organized work environment at all times.
  • Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
  • Inspected shipments for quality control purposes prior to stocking shelves or racks with merchandise.
  • Coordinated promotional events such as special sales or clearance items.
  • Provided training and support for new staff members in regards to merchandising operations.
  • Participated in weekly meetings regarding upcoming promotions or changes in product lines.
  • Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
  • Built product displays and placed appropriate signage for merchandise.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Communicated and coordinated planogram execution with store management.
  • Helped customers locate desired items and assisted with carrying heavy loads.
  • Built effective partner store relationships to improve customer satisfaction.
  • Monitored stock to maintain sufficient quantity of featured product.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
  • Cleaned and organized display cases, shelves and aisles.

Food Clerk

Stater Brothers Markets
San Marcos, CA
03.2020 - 05.2022
  • Greeted customers and provided excellent customer service.
  • Ensured freshness of food products by checking expiration dates and rotated stock accordingly.
  • Assisted in unloading deliveries, stocking shelves, and organizing backroom areas.
  • Operated cash register to process payments for purchases.
  • Cleaned work area throughout shift, including mopping floors, washing counters, and sanitizing equipment.
  • Provided assistance with product selection when requested by customers.
  • Replenished merchandise on shelves as needed to ensure adequate inventory levels were maintained.
  • Inspected produce for quality assurance prior to stocking shelves.
  • Worked closely with other store personnel to maintain a safe working environment for staff and customers alike.
  • Stocked refrigerators with prepared foods such as sandwiches, salads, wraps.
  • Adhered to all health department regulations regarding sanitation standards in the preparation of food items.
  • Followed proper food handling procedures according to company policies and health code regulations.
  • Responded promptly to customer inquiries about products or services offered in the store.
  • Organized promotional displays within the store's layout planogram designations.
  • Assisted team members in completing tasks during busy periods such as lunch hours or special events.
  • Verified accuracy of invoices against order information before payment was processed.
  • Checked out customers quickly and efficiently while ensuring accuracy of item pricing.
  • Restocked items on display racks according to planogram specifications.
  • Maintained cleanliness of store front lobby by sweeping and dusting surfaces regularly.
  • Oversaw facets of inventory management to ensure consistent records.
  • Located products for customers and provided suitable alternatives when needed.
  • Prepared items for display cases, while adhering to safe food handling protocols.
  • Provided pricing for customer food items and processed sales transactions.
  • Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
  • Maintained and organized store displays to enhance product visibility and expedite product location activities.
  • Cleaned shelves and restocked with new inventory when products stock ran low.
  • Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
  • Answered questions and inquiries per shift regarding products, prices and availability.
  • Escorted customers to appropriate aisles or shelves to assist with purchasing decisions.
  • Created and built product displays to engage customers through visual merchandising.
  • Identified and quickly handled spill clean-up.
  • Received and unloaded new products upon delivery, checking for damage and order accuracy.
  • Assisted in setting up promotional displays and end-caps to highlight featured products.
  • Unloaded delivery trucks and organized stock room to optimize space and efficiency.
  • Answered phone calls to assist customers with questions and orders.
  • Built and maintained productive relationships with employees.
  • Wrote orders for Frozen, Dairy and Produce departments

Receiving Associate

Macy's Department Store
Carlsbad, CA
08.2019 - 05.2022
  • Received incoming shipments and verified contents against purchase orders, packing slips and invoices.
  • Operated material handling equipment to move pallets of merchandise from receiving area to storage locations.
  • Unloaded trucks manually or using a hand truck or dolly when necessary.
  • Sorted and labeled items according to size, type, style, color or product code.
  • Organized backroom storage areas by item type in order to maximize space utilization.
  • Assisted in cycle counts as required for maintaining accurate inventory levels.
  • Performed quality assurance checks on incoming products prior to stocking the shelves.
  • Processed returns from customers ensuring that any refunds were properly credited back to their accounts.
  • Provided assistance in loading customer orders onto delivery trucks for shipment.
  • Organized storage areas to maximize movement and minimize labor.
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Built furniture and moved heavy furniture to maximize sales
  • Assisted customers with carry outs of furniture and large items.

Stock Associate

Ross Dress for Less
Oceanside, CA
02.2013 - 03.2020
  • Organized shelves, racks, and displays to ensure merchandise was easy for customers to locate.
  • Received shipments of new products, unpacked items, verified quantities against invoices, and stocked them on shelves.
  • Assisted customers in locating products throughout the store.
  • Replenished stock levels when necessary by moving merchandise from backroom storage areas to sales floor locations.
  • Ensured compliance with safety regulations in the handling of hazardous materials such as cleaning supplies and pesticides.
  • Provided excellent customer service by responding promptly to inquiries regarding product availability, prices, features, benefits .
  • Adhered strictly to established loss prevention policies while monitoring store activity for suspicious individuals or activities.
  • Collaborated with colleagues to ensure timely completion of tasks related to restocking shelves with merchandise.
  • Communicated with customers to answer questions.
  • Cleaned work area periodically including sweeping floors and dusting shelves.
  • Assessed floor displays to restock merchandise.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Loaded and unloaded delivery vehicles to maintain inventory.
  • Assisted customers with product, promotion and policy information.
  • Lifted materials of varied weights on regular basis.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Operated forklift and pallet jack to transport heavy loads.

Education

Associate of Science - General Studies With An Emphasis On Math And Science

Palomar College
San Marcos, CA
01-2022

Skills

  • In-store support
  • Active listener
  • Visual displays
  • Visual Merchandising
  • POS systems knowledge
  • Promotional planning
  • Customer Relationship Management (CRM)
  • Space Planning
  • Sales Techniques
  • Stock replenishment
  • Friendly and outgoing
  • Multi-Task Management
  • Problem-solving abilities
  • Route Management
  • Adaptive team player
  • Dispute Resolution
  • Client Relations
  • Customer Service
  • Shipping and receiving understanding
  • Sales expertise
  • Staff Training
  • Customer Relations
  • Customer service excellence
  • Complaint Handling
  • Teamwork and Collaboration
  • Excellent Communication
  • Safe Food Handling
  • Food safety knowledge
  • Food safety and sanitation
  • Pallet Jack Operation
  • Punctuality
  • Strong Work Ethic
  • Dedicated
  • Integrity
  • Physically fit

Certification

  • CA Driver's License
  • OSHA Certified

Accomplishments

  • Employee of the Month at 5 different Jobs
  • Part of the extra Mile club

Coach

  • Coached my cousins Youth baseball team

Languages

English
Professional

Affiliations

  • I love running
  • Lifting weights
  • Power Walking, while pushing my sons stroller

References

References available upon request.

Timeline

Merchandiser

Reyes Coca-Cola
05.2022 - Current

Food Clerk

Stater Brothers Markets
03.2020 - 05.2022

Receiving Associate

Macy's Department Store
08.2019 - 05.2022

Stock Associate

Ross Dress for Less
02.2013 - 03.2020

Associate of Science - General Studies With An Emphasis On Math And Science

Palomar College

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Patrick O'Brien