Patrick O'Brien
Matawan,US
Overview
10
10
years of professional experience
Work History
RBT
Success On The Spectrum
Matawan, NJ
04.2024 - Current
- Reduced challenging behaviors through the implementation of positive reinforcement strategies.
- Received ongoing supervision from Board Certified Behavior Analysts to refine professional skills and knowledge.
- Fostered strong relationships with client's' families, fostering trust and open communication vital for successful outcomes.
Senior Material Handler
Spirent
06.2024 - 12.2024
- Boosted warehouse efficiency by 25% through enhancing material handling processes and introducing automated inventory systems, reducing errors and improving order fulfillment.
- Directed logistics operations for over 500 shipments monthly, enhancing inventory accuracy by 15% through. implementing advanced barcoding and tracking systems
- Oversaw a 10,000 sq Ft Warehouse, applying just-in-time inventory and WMS.
Supply Chain Analyst
Memorial Sloan Kettering Hospital
04.2024 - 10.2024
- Formulated ordering strategies using advanced data analysis, cutting emergency procurement costs by 20% through identifying key demand trends.
- Maintained 100% inventory accuracy through diligent processing of return, back, and cancel orders.
- Oversaw third-party logistics for prompt delivery, service quality, and global communication.
Technical Support Representative
Family Resource Associates
02.2022 - 04.2023
- Enhanced tech support efficiency for faster response times with new technologies.
- Resolved daily over 50 technical issues using CRM based practices achieving a 95% customer satisfaction rate.
- Boosted collaboration and service quality by promoting exchange of expertise.
Logistics Coordinator
Intermodal Management Systems
02.2015 - 01.2023
- Coordinated daily shipping operations, drafting 200 shipment BOLs, packing lists, invoices, and shipping labels with zero errors, enhancing logistics efficiency.
- Generated cost-saving strategies for logistics operations, resulting in a 10% cost saving on transportation and freight costs by optimizing routes and consolidating shipments.
- Led the implementation of advanced tracking systems for domestic and international shipments, driving a 40% increase in order fulfillment visibility and customer satisfaction.
Education
Associate In Applied Science -
Brookdale Community College
Skills
- Zendesk
- Salesforce
- Product Forecasting
- Transport Management Systems
- Adobe Suite
- Microsoft Suite
- Google Suite
- ABA Software
- Enterprise Resource Planning (ERP)
Timeline
Senior Material Handler
Spirent
06.2024 - 12.2024
RBT
Success On The Spectrum
04.2024 - Current
Supply Chain Analyst
Memorial Sloan Kettering Hospital
04.2024 - 10.2024
Technical Support Representative
Family Resource Associates
02.2022 - 04.2023
Logistics Coordinator
Intermodal Management Systems
02.2015 - 01.2023
Associate In Applied Science -
Brookdale Community College