Summary
Overview
Work History
Education
Skills
Timeline
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Patrick OConnell

Lawrenceville,US

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

11
11
years of professional experience

Work History

General Manager

Pizza Hut
01.2013 - 02.2024
  • Establish and implement policies, goals, objectives, and procedures
  • Direct and supervise employees engaged in sales, production, and delivery services for customers
  • Enforce safety, health, and security rules
  • Estimate consumer demand and determine product requirements
  • Ensure that customers receive satisfactory service and quality goods
  • Perform daily, weekly, and monthly cleaning and organization tasks
  • Created employee schedules to align coverage with forecasted demands
  • Hire, train, and evaluate personnel
  • Mentored team members to enhance professional development and accountability in workplace
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.

Technician

Discount Tire
12.2018 - 06.2019
  • Maintained quality assurance and customer satisfaction objectives for over 40 customers per day
  • Organized work to meet demanding production goals
  • Completed job reports and logs immediately following service calls
  • Observed equipment operation to diagnose and troubleshoot reported issues
  • Inspected equipment to identify areas of wear or causes of malfunctions
  • Checked, repaired and repacked survival equipment to meet specifications

Education

Associates - Autobody Repair

Lanier Technical College
Oakwood, GA
05.2015

Skills

  • Business Development Understanding
  • Managing Assets
  • Policy Updating
  • Human Resources Policies Expertise

Timeline

Technician

Discount Tire
12.2018 - 06.2019

General Manager

Pizza Hut
01.2013 - 02.2024

Associates - Autobody Repair

Lanier Technical College

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Patrick OConnell