Patrick O’Connell
Buffalo,NY
Summary
B.S. International Business / Licensed Customs Broker (2021) / Certified Customs Specialist / 17 years in the Customs Brokerage field / 14+ years in leadership roles / 6 years as a clearance manager overseeing 26 direct reports
Overview
26
26
years of professional experience
Work History
ECR Manager - Customer Service
FEDEX - Logistics
01.2017 - Current
SBP - Account Administrator
FEDEX - Logistics
10.2015 - 01.2017
Team Lead - FDA
FEDEX - Logistics
01.2010 - 10.2015
Clearance/Classification Team (various Roles)
FEDEX - Logistics
05.2006 - 01.2010
Front End Supervisor
Kmart
01.1999 - 01.2006
- Customer Service Desk
- One-Hour Photo
Education
B.S. - International Business and Trade
State University of New York At Buffalo
01.2005
High School -
Bishop Timon High School
Buffalo, NY01.2001
Skills
- Customer service
- Team leadership
- Prioritization and Scheduling
- Informed Decision-Making
Timeline
ECR Manager - Customer Service
FEDEX - Logistics
01.2017 - Current
SBP - Account Administrator
FEDEX - Logistics
10.2015 - 01.2017
Team Lead - FDA
FEDEX - Logistics
01.2010 - 10.2015
Clearance/Classification Team (various Roles)
FEDEX - Logistics
05.2006 - 01.2010
Front End Supervisor
Kmart
01.1999 - 01.2006
High School -
Bishop Timon High School
B.S. - International Business and Trade
State University of New York At Buffalo