Summary
Overview
Work History
Education
Skills
Timeline
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Patrick O'Connor

Riverview,FL

Summary

Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively and stay calm under pressure. Proven leader with 20 years in customer service experience. Areas of expertise include management and instruction.

Overview

18
18
years of professional experience

Work History

Security Officer

Bangor Security
Tampa, FL
10.2023 - Current
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.

Security Officer

Amalie Arena - Home Of The Tampa Bay Lightning
Tampa, FL
10.2022 - 10.2023
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.

Security Officer

Seminole Hard Rock Hotel & Casino
Tampa, FL
03.2021 - 07.2022

Responsive for the safety of all hotel guests, casino patrons and over 5000 employees.

  • Monitored central alarm systems for fire, intrusion and duress alarms.
  • Reported suspicious activities and persons to law enforcement.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Manager of Quality Assurance

United States Air Force
10.2014 - 10.2017
  • Researched and updated all required materials needed for Communications Squadron maintenance programs.
  • Inspected squadron programs documentation integrity and accuracy.
  • Worked directly with Squadron Commander to achieve 100 percent pass rate during Air Force level inspection.
  • Developed new process for program evaluations which resulted in marked performance improvements.

Team Chief

Joint Communications Support Element (USAF)
04.2009 - 10.2014
  • Expert in tactical  communications planning and implementation
  • Knowledgeable in IP based voice, data and video
  • Planned and organized a video teleconferences for General Officers  for daily meetings with geographically separated units

Telecommunications Supervisor

37 Communications Squadron (USAF)
04.2006 - 04.2009
  • Established and maintained external communications calendar, and managed scheduled assignments.
  • Direct supervisor and trainer for 5 subordinates.
  • MSL 100 switch technician

Education

AED And CPR Qualified -

American Red Cross
09.2021

High School Diploma -

Green Mountain Union High School
Chester, VT
1992

Skills

  • Strong customer focus
  • Excellent interpersonal skills
  • Interpersonal and written communication
  • Extremely organized
  • Works well in a team environment

Timeline

Security Officer

Bangor Security
10.2023 - Current

Security Officer

Amalie Arena - Home Of The Tampa Bay Lightning
10.2022 - 10.2023

Security Officer

Seminole Hard Rock Hotel & Casino
03.2021 - 07.2022

Manager of Quality Assurance

United States Air Force
10.2014 - 10.2017

Team Chief

Joint Communications Support Element (USAF)
04.2009 - 10.2014

Telecommunications Supervisor

37 Communications Squadron (USAF)
04.2006 - 04.2009

AED And CPR Qualified -

American Red Cross

High School Diploma -

Green Mountain Union High School
Patrick O'Connor