PATRICK OHENE KOJO OFORI
New Castle,Pa
Summary
A results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. A sociable and motivated person who can coordinate and provide administrative support in any work environment. I am a levelheaded person in any circumstance and inspire others to work to their optimum.
Overview
9
9
years of professional experience
Work History
Farm Assistant
FERRIS FARM
New Wilington, Pennsylvania
01.2023 - 01.2024
- Working hand in hand with management to ensure the smooth operation of the farm
- Maintaining farm tracks and ensuring the use of protective gear and equipment
- Assisted with the transportation of harvested crops to local markets or processing facilities as required
- Planting and ensuring that weeds are under control to facilitate the quality of produce
- Harvesting and packing orders as needed by customers orders to guarantee maximum satisfaction
Assistant Manager
BATOOKO HOLDINGS PTY
01.2019 - 01.2023
- Managed over 20 employees -Administrative work with other managers and suppliers of other companies -Direct contact with clients to ensure services were satisfactory
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Human Resource & Marketing Manager
LAMONTAGNE WELLNESS SPA
01.2017 - 01.2018
- Managed social media accounts for optimal audience engagement and increased online presence.
- Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
- Managed workflow between staff, coordinating documents, planning, and creative material distribution.
- Recruiting new employees and managing grievances -Working with individuals and various marketing platforms to promote growth -Working hand in hand with other managers and owner to ensure smooth operations
Customer Care Representative
African Bank Limited
01.2015 - 01.2017
- Managed front desk maintenance of client records and lab data.
- Maintained customer records by updating account information.
- Demonstrated empathy and active listening skills, building rapport with customers to foster long-term loyalty.
- Managed team schedules, ensuring adequate staffing levels for optimal operations.
- Established strong rapport with returning guests while building new connections with first-time visitors.
- Increased repeat business by providing exceptional service and promptly handling guest feedback.
Education
Bachelor of Arts - Resource Management
REGENT BUSINESS SCHOOL
South Africa01.2023
AUGUST: Certificate Oil & Gas Industry Operations & Markets - undefined
DUKE UNIVERSITY
2017
JULY: Construction Project Management - undefined
COLUMBIA UNIVERSITY ONLINE
2017
Diploma - Human Resource Management
ABE, ZENITH COLLEGE
Ghana08.2010
High School Diploma -
Tema Senior High School
Ghana2005
Skills
- Cisco certificate in basic hardware
- Cisco introduction to cybersecurity
- Skills
- Communication skills
- Excellent Organizational Skills
- Great knowledge with computers (MS Word, Excel, Powerpoint)
- Teaching
- Ability to work in a fast-paced and deadline environment
Timeline
Farm Assistant
FERRIS FARM
01.2023 - 01.2024
Assistant Manager
BATOOKO HOLDINGS PTY
01.2019 - 01.2023
Human Resource & Marketing Manager
LAMONTAGNE WELLNESS SPA
01.2017 - 01.2018
Customer Care Representative
African Bank Limited
01.2015 - 01.2017
AUGUST: Certificate Oil & Gas Industry Operations & Markets - undefined
DUKE UNIVERSITY
JULY: Construction Project Management - undefined
COLUMBIA UNIVERSITY ONLINE
Bachelor of Arts - Resource Management
REGENT BUSINESS SCHOOL
Diploma - Human Resource Management
ABE, ZENITH COLLEGE
High School Diploma -
Tema Senior High School
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