Patrick Brian O'Neill
Freelance Content Writer And Copywriter
Jacksonville,FL
Summary
Versatile Content Writer proficient in researching, writing and editing diverse content. Works with minimal input to produce engaging, authoritative and error-free work. Autonomous yet communicative with 15-year history of superior performance in remote environments.
Creative Copywriter offering background in preparing well-structured drafts, editing content and conducting keyword research. Collaborative team player possessing impeccable grammar and in-depth comprehension of Microsoft Word and Office.
Talented professional with multitasking, organizational and verbal and written communication skills. Expertise includes writing content on topics diverse topics and for use in different media. Bringing 15 years of related experience.
Overview
28
28
years of professional experience
8
8
years of post-secondary education
Work History
Freelance Content Writer And Copywriter
Freelancer / Self-Employed
Jacksonville, Florida
06.2008 - Current
- I create concise, eye-catching headlines and copy on Health and Wellness, Self-Help, Self-Improvement, and Online Marketing topics.
- 50,000+ pages of words created for my clients.
- Conducts extensive internet research to provide facts and statistics for articles and blogs.
- Strengthens content by thoroughly editing, copyediting and proofreading content multiple times prior to submission to produce engaging and error-free content.
- Ghostwrites articles for clients and agencies in multiple industries.
- Formats content to adhere to industry-specific style guides.
- Utilizes feedback from clients and colleagues to improve content quality.
Sales Manager /Assistant Store Manager
Barbecues Galore
Jacksonville, Florida
04.2005 - 06.2008
- Assisted sales team with completing customer transactions and managing issues.
- Trained new associates in successful sales and performance strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Demonstrated exemplary customer service by engaging clients on sales floor.
- Completed store opening and closing procedures by counting drawers and managing security.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
Store Manager
Radio Shack Corporation
Jacksonville, FL
03.2002 - 04.2005
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Supervised guests at front counter, answering questions regarding products.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Completed point of sale opening and closing procedures.
Assistant Store Manager/Department Manager
Home Depot
Savannah, GA
05.1995 - 10.2001
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Rotated merchandise and displays to feature new products and promotions.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Acted as assistant manager and department manager over hardware, front end, the vault. lumber and receiving departments.
Education
Bachelor of Arts - English
Armstrong State College
Savannah, GA 09.1982 - 06.1986
College Preparatory - Classical Studies
Benedictine Military Academy (high School)
Savannah, GA 08.1978 - 05.1982
Skills
Engaging writing in a casual, conversational tone
undefinedTimeline
Freelance Content Writer And Copywriter
Freelancer / Self-Employed
06.2008 - Current
Sales Manager /Assistant Store Manager
Barbecues Galore
04.2005 - 06.2008
Store Manager
Radio Shack Corporation
03.2002 - 04.2005
Assistant Store Manager/Department Manager
Home Depot
05.1995 - 10.2001
Bachelor of Arts - English
Armstrong State College
09.1982 - 06.1986
College Preparatory - Classical Studies
Benedictine Military Academy (high School)
08.1978 - 05.1982
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