Patrick O'Neill
Long Beach,NY
Summary
Business-minded professional tackling any job task with gusto and precision. A determined worker delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
9
9
years of professional experience
Work History
Founder
The O'Neill Theatre Company
Long Beach, NY
11.2022 - Current
- Developed and executed a vision for artistic productions based on the script and budget.
- Organized production meetings to discuss set design, props, costumes, lighting, and music.
- Scheduled rehearsals with actors and stage crew.
- Conducted auditions for cast members and selected performers for each role.
- Directed actors in blocking scenes, providing feedback on performance and character development.
- Managed budgets for productions while ensuring quality of results was maintained.
- Created rehearsal schedules and organized daily activities of cast and crew members.
- Set deadlines for completing tasks related to production elements such as music composition or costume design.
- Ensured safety protocols were followed at all times during rehearsals and performances.
- Facilitated communication between cast, crew members during pre-production period through regular emails, meetings.
- Stayed calm and polished at all times, even during moments of extreme stress or when dealing with difficult personalities, to accomplish professional goals.
Usher
Land of Oz
Beech Mountain , NC
09.2023 - 09.2024
- Provided information regarding events, facilities, and services.
- Maintained order throughout the event venue.
- Monitored guest behavior to ensure compliance with safety regulations.
- Informed security of any suspicious activity or persons on premises.
- Conducted pre-event inspections of the facility to identify potential hazards or deficiencies.
- Answered questions from guests about events, venues, times..
- Adhered to all safety protocols while performing job duties.
- Provided assistance to people with disabilities who require special accommodation.
- Actively monitored crowd control during large gatherings.
- Directed crowds away from restricted areas or hazardous locations.
- Attended staff meetings regularly to discuss improvements in customer service procedures.
- Checked assigned sections for cleanliness and assisted in keeping venue clean during, between and after shows.
- Compose creative shots from different angles that are visually appealing.
- Provide direction to models and subjects throughout photoshoots while capturing natural expressions.
- Photographed special events, parties and portraits.
Assistant Store Manager
Spirit Halloween LLC
East Meadow, NY
08.2023 - 11.2023
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
Sales Associate
Spirit Halloween LLC
Baldwin, NY
08.2022 - 11.2022
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Sales Associate
Pet Supplies Plus
Oceanside, NY
08.2021 - 10.2021
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions and offered product advice.
Newspaper Deliverer
Suburban Trends
Haskell, NJ
10.2015 - 09.2017
- Delivered newspapers to residential and commercial customers in a timely manner.
- Checked the delivery route for any changes or updates before starting the job.
- Ensured that all deliveries were made accurately and efficiently.
- Investigated customer complaints regarding missed or late deliveries.
- Collected payments from customers for subscription renewals and newspaper purchases.
- Organized delivery routes according to efficiency guidelines set by management.
- Communicated with supervisor on a regular basis concerning issues related to newspaper delivery service.
- Provided excellent customer service when interacting with customers in person or over the phone.
- Maintained accurate inventory of newspapers delivered each day and reported discrepancies to supervisor.
- Navigated with map and GPS to houses to deliver assigned newspapers.
- Verified newspapers were bagged properly to prevent damage due to inclement weather.
Education
High School Diploma -
Long Island High School For The Arts
Syosset, NY06.2022
High School Diploma -
Long Beach High School
Long Beach, NY06.2022
Some College (No Degree) - Business and Early Childhood Education
Nassau Community College
Garden City, NYSkills
- Loss Prevention
- Operations Oversight
- Stock Management
- Store Organization
- Transaction Processing
- Incident Reports
- Hiring and Training
- Relationship Building and Management
- Customer Service
- Flexible Schedule
- Staff Scheduling
- Google Drive
- Order Management
- POS Systems
- POS Systems Operations
- Shift Scheduling
- Employee Scheduling
- Staff Management
- Store Opening and Closing
- Inventory Control
- Display Setup
- Time Management
- Cash Handling Accuracy
- Heavy Lifting
- Organization
- Board Collaboration
- Financial Management
- Succession Planning
- Organizational Structuring
- Strategic Planning
- Performance Assessments
- Strategic Thinking
- Strategic Vision
- Project Management
References
References available upon request.
Timeline
Usher
Land of Oz
09.2023 - 09.2024
Assistant Store Manager
Spirit Halloween LLC
08.2023 - 11.2023
Founder
The O'Neill Theatre Company
11.2022 - Current
Sales Associate
Spirit Halloween LLC
08.2022 - 11.2022
Sales Associate
Pet Supplies Plus
08.2021 - 10.2021
Newspaper Deliverer
Suburban Trends
10.2015 - 09.2017
High School Diploma -
Long Island High School For The Arts
High School Diploma -
Long Beach High School
Some College (No Degree) - Business and Early Childhood Education
Nassau Community College
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