Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patrick Owens

HENDERSON

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

15
15
years of professional experience
2
2
years of post-secondary education

Work History

Security Gaurd

Inter-Con Security Systems Inc.
Las Vegas
06.2024 - Current
  • Monitored access points to ensure security and safety of premises.
  • Patrolled assigned areas to deter unauthorized activity and maintain safety.
  • Responded to incidents and emergencies, coordinating with local authorities when necessary.
  • Conducted regular inspections of facilities, identifying security risks and vulnerabilities.
  • Assisted in training new guards on protocols and emergency procedures.

Forklift Operator

Evterra
Las Vegas
08.2025 - 04.2026
  • Operated forklifts to transport materials within warehouse efficiently.
  • Loaded and unloaded goods from trucks and storage areas safely.
  • Conducted routine inspections on forklifts to ensure safe operation.
  • Collaborated with team to streamline loading and unloading processes.
  • Communicated with supervisors regarding supply needs and equipment issues.

Customer Service Representative

Hertz Car Rental
Los Angeles
06.2011 - 12.2023
  • Resolved customer issues through effective communication and problem-solving skills.
  • Assisted customers with rental agreements and vehicle selections.
  • Processed payments and completed transactions accurately and efficiently.
  • Managed vehicle inventory and ensured availability for customer requests.

Education

Associate of Arts - Kinesiology

West Los Angeles College
Culver City, CA
01.2006 - 06.2008

Skills

  • Security operations
  • Access control
  • Incident management
  • Risk assessment
  • Public safety

Timeline

Forklift Operator

Evterra
08.2025 - 04.2026

Security Gaurd

Inter-Con Security Systems Inc.
06.2024 - Current

Customer Service Representative

Hertz Car Rental
06.2011 - 12.2023

Associate of Arts - Kinesiology

West Los Angeles College
01.2006 - 06.2008
Patrick Owens