Patrick Parker
Longmont,CO
Summary
Leverages consultative sales techniques to understand customer needs and match with optimal solutions. Advanced understanding of successful sales strategies. Learns new products and services quickly to maximize contributions. Results-driven, resilient, and proactive.
Overview
7
7
years of professional experience
Work History
Sales and Customer Service
Wes Parker State Farm Insurance
04.2020 - Current
- Experience handling average of 220 customer inquiries per mont
- Recommending coverages to match risk to needs
- Salesforce Customer Relation Management tool experience including cases, campaigns, and tasks
- Experience documenting customer interactions to ensure successful continued service delivery
- Leading office with customer service recognition
- Customer outreach event experience including Chamber of Commerce, Longmont Downtown
- Experience with extreme customer volume include catastrophe service
- Customer centric sales experience meeting sales expectations.
Sales Associate
Scheels All Sports
07.2017 - 04.2020
- Experience opening Johnstown store including full store assembly and stocking
- High volume retail experience working four holiday seasons
- Experience stocking and organizing retail departments
- Received team and customer service awards monthly
- Received sales awards monthly.
Education
Bachelor of Arts in Communication -
University of Northern Colorado (UNC)
Greeley, CO05.2019
Skills
- Sales and Customer Service
- Product and Service Sales
- Provide excellent customer service by addressing inquiries
- Handling Customer Complaints
- Understanding Customer Needs
- Adherence to high customer service standards
- Built loyal customer base through outstanding service, knowledge, and personalized recommendations
- Client Relations and Customer Service
Certifications Positions
- Insurance Licenses: Property Casualty, Life and Health, 2020-Current
- Lambda Chi Alpha Men’s Fraternity, Risk Management Chair, 2016
Volunteer Experience
- Weld County Food Bank/ Feeding America, Greeley, CO, 2016-2020, Lambda Chi Alpha partners with Feeding America. I had the pleasure of organizing canned food drives for the Weld County Food Bank. Our fraternity hosted two events every year to donate food to help feed the less fortunate.
- Chick Clark Kids Fishing, Yearly since 2009, The Chick Clark Kids Fishing program teaches kids how to fish and enjoy the outdoors. The program educates children about the importance of wildlife preservation along with getting them acquainted with how to fish. I assist with event set-up and work with the children to make fishing fun. The event hosts 150-300 children and is a great way to build relationships and give back to the community.
Timeline
Sales and Customer Service
Wes Parker State Farm Insurance
04.2020 - Current
Sales Associate
Scheels All Sports
07.2017 - 04.2020
Bachelor of Arts in Communication -
University of Northern Colorado (UNC)
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