Patrick Parsons
Louisville,KY
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Soccer Referee
Campbell County Youth Soccer
03.2017 - 05.2018
- Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
- Developed strong communication skills through regular interaction with players, coaches, assistant referees, fourth officials, and assessors during games.
- Signaled free kicks, corners and throw-ins to control flow of game and provide fair rules.
- Made decisions on fouls, offsides and other infractions to maintain integrity of game and adhere to established rules.
Shift Manager
Skyline Chili
08.2021 - 05.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
High School Diploma -
Highlands High School
Fort Thomas, KY05.2023
Bachelor of Science - Dental Hygiene
University of Louisville
Louisville, KY05.2027
Skills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
Timeline
Shift Manager
Skyline Chili
08.2021 - 05.2024
Soccer Referee
Campbell County Youth Soccer
03.2017 - 05.2018
High School Diploma -
Highlands High School
Bachelor of Science - Dental Hygiene
University of Louisville
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