Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patrick Pegues

Charlotte

Summary

Dynamic and results-driven professional with extensive experience in warehouse operations at Amazon. Proven expertise in loading and unloading, coupled with strong teamwork and communication skills.

Recognized for enhancing efficiency and maintaining safety protocols, while consistently meeting productivity goals. Committed to delivering exceptional customer service and fostering a collaborative work environment.


Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty.

Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.


Professional logistics worker with focus on efficient loading and unloading processes. Proven ability to handle high-pressure environments, ensuring smooth operations and timely deliveries. Valued team player known for adaptability and reliability.



Overview

10
10
years of professional experience

Work History

Loader

Amazon
09.2024 - Current
  • Loaded and unloaded pallets quickly and safely, managing work load priorities.
  • Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
  • Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
  • Lifted and slid packages weighing up to 50 pounds on conveyor belts to transport items.
  • Loaded and unloaded cargo efficiently, minimizing potential damage to goods during transit.
  • Followed all safety and security protocols to minimize risk of injury.
  • Operated heavy machinery such as forklifts, pallet jacks, and hand trucks to safely transport materials within the warehouse.
  • Collaborated with team members to maintain efficient workflow.

Cashier

Walmart
03.2024 - 09.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Unloader Associate

Freight Breakers
12.2023 - 04.2024
  • Boosted overall productivity through effective communication with loading dock personnel and truck drivers during the unloading process.
  • Collaborated with team members to complete high-volume unloading projects ahead of schedule.
  • Enhanced warehouse efficiency by consistently unloading shipments in a timely manner.
  • Prioritized workplace safety by actively participating in ongoing training sessions related to proper lifting techniques, equipment handling, and hazard identification within the warehouse setting.
  • Supported warehouse operations with timely completion of additional tasks, such as packing, shipping preparation, or general cleanup when necessary.
  • Assisted in training new staff members on proper procedures for safely and efficiently handling the various aspects of the unloading position within the warehouse environment.
  • Reduced unload time for incoming deliveries by implementing efficient unloading techniques.

Sales Associate

AutoZone
07.2023 - 12.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Restaurant Team Member

Dunkin' Donuts
12.2021 - 09.2023
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Greeted guests pleasantly and answered menu questions.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Prepared food orders, cooking on grill and operating fry station.
  • Used proper techniques to prepare food and ingredients.
  • Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.

Volunteer

Final Harvest
08.2015 - 01.2022
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Picker

Kelly Services
03.2021 - 11.2021
  • Worked fast to meet assigned daily picking quotas.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
  • Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.

Education

Associate of Arts - Criminal Justice

Central Piedmont Community College
Charlotte, NC
05-2026

West Charlotte High School
Charlotte, NC
06-2023

Skills

  • Warehouse safety

  • Paperwork management

  • Shipping and receiving

  • Stacking and storing

  • Loading and unloading

  • Pallet jack handling

  • Order picking

  • Hand-eye coordination

  • Team collaboration

  • Willing to learn

  • Customer service

  • Cash handling

Timeline

Loader

Amazon
09.2024 - Current

Cashier

Walmart
03.2024 - 09.2024

Unloader Associate

Freight Breakers
12.2023 - 04.2024

Sales Associate

AutoZone
07.2023 - 12.2023

Restaurant Team Member

Dunkin' Donuts
12.2021 - 09.2023

Picker

Kelly Services
03.2021 - 11.2021

Volunteer

Final Harvest
08.2015 - 01.2022

Associate of Arts - Criminal Justice

Central Piedmont Community College

West Charlotte High School

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