Patrick Plummer
Big Bear Lake,CA
Summary
I am highly motivated, driven, and passionate candidate with roughly 12 years of working experience in different technologies. My experience ranges from the installation and wiring of network hardware infrastructure within an MDF/IDF, to network and server management, security, and configuration, to account management, policies, and access control. I have moved up and been promoted in almost every company I have been a part of as I am always willing and eager to expand my knowledge and skill set through trainings, education, and hands-on learning. I enjoy both working as an individual as well as a team. I pride myself in the ability to get along with others, be a leader, as well as a follower depending on whatever position is needed to complete the task.
Overview
11
11
years of professional experience
Work History
Advanced Information Technology Specialist
Bear Valley Unified School District
10.2023 - Current
- Installation, configuration, and management of network equipment including routers, switches, access points, servers, and firewalls.
- Implementation and configuration of software
- Assisted students and staff in identifying issues and explained solutions to restore service and functionality.
- Created and attended to help desk tickets, troubleshot and resolved desktop, network, hardware, and software issues.
- Used ticketing systems to manage and process support actions and requests.
- Determined hardware and network system issues using proactive troubleshooting techniques.
- Worked with User Access control software and programs adding and editing users, groups, policies, and permissions.
- Created documentation to better assist staff with quick resolutions to issues and future reference.
- Worked with Educational Tool based programs.
Supervisor
American Audio Video Integration
02.2019 - Current
- Current Supervisor of residential and commercial audio, video, automation, security, and network projects.
- Responsible for all stages of projects from start to finish including designing, planning, installation, and programming.
- Cultivated positive relationships with clientele and vendors maintaining contact and providing detailed information for all stages of projects.
- Created and managed project plans, timelines and budgets.
- Conducted regular reviews of operations, employees, and projects identifying areas for improvement and implementing new standards and protocols.
- Collected, arranged, and input information digitally to maintain a detailed database of all past and present projects.
Technology Team Lead
Innovative Home Entertainment
08.2017 - 01.2019
- Lead installer and programmer of residential and commercial automation systems.
- Responsible for the implementation of networks including modems, routers, switches, access points, and firewalls.
- Performed tests of functionality, security, and performance of different workstations and devices.
- Trained and supported end-users with software, hardware, and network standards and use processes.
- Responsible for the programming and integration of a variety of audio, video, network, security, and automation equipment.
Lead Technician
Custom Home Technology
05.2014 - 06.2017
- Lead Technician in which work included audio, video, and whole-home automation design, install, and configuration.
- Designed, built, wired, and implemented IT and service racks for audio, video, and network equipment.
- Experienced and involved with the wiring, trim, and terminations of cables in new construction as well as retrofits and renovations.
Education
Bachelor of Science - Cloud Computing
Western Governors University
Salt Lake City, UT06-2027
Certification Of Completion - Cybersecurity
San Diego State University
San Diego, CA05.2022
Certification - Network+ Ce & A+ Ce
Computing Technology Industry Association
San Diego, CA11.2022
Certification - Google Admin 1 & 2; Admin Security Specialist
CDW IT
Online06-2025
Skills
- Data Communications
- Permissions and Access Control
- Networking Systems Integration
- Firewall Management
- Remote Desktop Services
- Router Installation and Optimization
- LAN Administration
- IP Addressing and Subnetting
Timeline
Advanced Information Technology Specialist
Bear Valley Unified School District
10.2023 - Current
Supervisor
American Audio Video Integration
02.2019 - Current
Technology Team Lead
Innovative Home Entertainment
08.2017 - 01.2019
Lead Technician
Custom Home Technology
05.2014 - 06.2017
Bachelor of Science - Cloud Computing
Western Governors University
Certification Of Completion - Cybersecurity
San Diego State University
Certification - Network+ Ce & A+ Ce
Computing Technology Industry Association
Certification - Google Admin 1 & 2; Admin Security Specialist
CDW IT
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