Patrick Prowell

Phoenix,AZ

Summary

Encouraging analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

years of professional experience

Certification

Work History

Sales Associate

SoTellUs

10.2023 - Current

Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.

Military-police-officer

U.S. Army

06.2018 - 11.2023

Gathered evidence, processed crime scenes and questioned witnesses and suspects
Trained new Military Police Officers on proper procedures and protocols, improving overall unit readiness and effectiveness.
Patrolled base facilities and housing areas to deter crime, monitor activities and provide force protection
Oversaw up to 14 patrols, boosted productivity and eliminated workflow downtime
Directed logistical training procedures in accordance with military regulations
Documented and organized security information accurately and efficiently.
Enhanced situational awareness during emergency situations through effective communication with fellow officers and command staff.

Education

Bachelor of Arts - Organizational Management

University of Arizona Global Campus

11.2024

Skills

Current Secret Clearance
Written & Verbal Communication
Operational Efficiency
Public Safety
Confidential Records Management
Reading Comprehension

Team Building
Attention to Detail
Client Account Management
Business Development
Complex Problem-Solving

Accomplishments

Consistently performed duties one to two levels above assigned position with no deficiencies throughout a five-year career
Trained and led a diverse squad of up to 12 individual Military Police Soldiers at a time over the span of three years
Created, edited, and adapted schedules for up to 30 individuals utilizing excel spreadsheets
Trained and led a team of 3 soldiers through 5 combat training exercises over the span of four years increasing the tactical efficiency of an organization
Maintained a vehicle, communication equipment, and weapons valued over $800,000 for over four years without mishap, loss, or damage
Organized daily tasks and scheduling for 15 individuals during a three-month organizational training cycle
Tracked, labeled, and maintained accountability of over 20 sets of keys as a company key custodian for over four years without mishap or loss
Mobilized and successfully integrated and served in a foreign country for one year
Organized and conducted training of 30 law enforcement patrols in active shooter response increasing the safety of approximately 186,000 people on a federal installation
Certifications
ALERRT certified active shooter response instructor
Certified in hazmat and weapons of mass destruction response
Trained in critical incident peer support