Patrick Prudencio
Brownsville
Summary
With extensive experience in supervising and guiding teams. Strong focus on collaboration and achieving results while adapting to changing needs. Skilled in team leadership, conflict resolution, and process improvement, ensuring efficient operations and high performance. Reliable and flexible, consistently delivering quality outcomes in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Department Supervisor - Electrical/Plumbing
Lowe's Companies Inc
02.2025 - Current
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
Assistant Store Manager - Specialty Sales
Lowe's Companies Inc
11.2023 - 01.2025
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for customers and associates alike.
- Increased sales by building strong customer relationships and providing excellent service.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Assistant Store Manager - Operations
Lowe's Companies Inc
07.2023 - 11.2023
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Department Manager - Front End Operations
Lowe's Companies Inc
10.2022 - 07.2023
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Department Manager - Front End Operations
Lowe's Companies Inc
08.2021 - 10.2022
- Established clear performance expectations for staff members which led to increased accountability.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
Education
Accounting And Finance
New Mexico State University - Alamogordo
AlamogordoSkills
- Communication
- Problem solving
- Time management
- Leadership
- Adaptability
- Critically thinking
- Customer service
- Collaboration
- Active listening
- Social media management/marketing
Timeline
Department Supervisor - Electrical/Plumbing
Lowe's Companies Inc
02.2025 - Current
Assistant Store Manager - Specialty Sales
Lowe's Companies Inc
11.2023 - 01.2025
Assistant Store Manager - Operations
Lowe's Companies Inc
07.2023 - 11.2023
Department Manager - Front End Operations
Lowe's Companies Inc
10.2022 - 07.2023
Department Manager - Front End Operations
Lowe's Companies Inc
08.2021 - 10.2022
Accounting And Finance
New Mexico State University - Alamogordo
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