Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patrick Rhodes

Brownstown,IL

Summary

Highly-qualified Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hard-working leader with history of streamlining operations and increasing productivity.

Knowledgeable with over 20 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Productive Operations Supervisor practiced in business and employee management. Bringing years of experience overseeing day-to-day activities and production of goods. Decisive leader and strategic problem solver with excellent communication and planning abilities.

Productive Operations Supervisor practiced in business and employee management. Bringing 20 years of experience overseeing day-to-day activities and production of goods. Decisive leader and strategic problem solver with excellent communication and planning abilities.

Overview

20
20
years of professional experience

Work History

Operations Supervisor

The Equity
Effingham, IL
01.2024 - Current
  • Developed and implemented standard operating procedures to ensure efficient workflow.
  • Identified areas of improvement and developed strategies to increase efficiency.
  • Monitored staff performance and provided feedback for improvement.
  • Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
  • Ensured compliance with all safety regulations in the workplace.
  • Provided support to other departments as needed to meet organizational goals.
  • Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
  • Supervised warehouse activities such as loading and unloading shipments, picking orders, packing items for shipment.
  • Developed strong relationships with customers through excellent customer service practices.
  • Oversaw implementation of procedures, goals and objectives within operations.
  • Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
  • Built strong operational teams to meet process and production demands.

Team Lead/supervisor

ADM
Effingham, IL
05.2006 - 03.2020
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Developed strategies to increase team productivity and improve customer service levels.
  • Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
  • Trained new staff in relevant processes and procedures.
  • Ensured compliance with company policies and procedures throughout the team.
  • Monitored team performance against targets, taking corrective action where necessary.
  • Supported the manager in developing plans for future projects, initiatives and objectives.
  • Organized regular meetings with all stakeholders to ensure clear communication between departments.
  • Identified opportunities for process improvements, implementing changes when required.
  • Delegated tasks appropriately according to individual skill sets.

Owner Operator

R & R Lawn Service
Saint Elmo, IL
04.1996 - 10.2014
  • Developed business plan and budget to maximize profitability.
  • Analyzed market trends and customer feedback to identify opportunities for growth.
  • Managed daily operations of the business, including staff, sales, inventory, and accounting.
  • Oversaw hiring process for new employees, from recruiting to onboarding training.
  • Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
  • Implemented cost-saving measures across departments while maintaining quality standards.
  • Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
  • Negotiated contracts with clients for products or services rendered by the company.
  • Evaluated employee performance metrics against established benchmarks in order to determine areas of improvement.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.

Education

Associate of Science - Criminalistics And Criminal Science

Lake Land College
Mattoon, IL
05-2008

Skills

  • Project Management
  • Risk Management
  • Staff Supervision
  • Customer Relations
  • Operations Management
  • Performance monitoring
  • Warehouse Operations
  • Scheduling Coordination
  • Employee Development
  • Management
  • Team Training

Timeline

Operations Supervisor

The Equity
01.2024 - Current

Team Lead/supervisor

ADM
05.2006 - 03.2020

Owner Operator

R & R Lawn Service
04.1996 - 10.2014

Associate of Science - Criminalistics And Criminal Science

Lake Land College
Patrick Rhodes