Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Patrick Rice

White House,TN

Summary

Confident and knowledgeable leader with a passion for challenges and acquiring new skills to effectively solve problems. Strong adaptability to change, allowing for flexible approaches to achieve optimal outcomes. Prioritizes safety and compliance protocols for the well-being of self and team. Excellent communication skills for efficient information relay and maintaining high efficiency. Exceptional time management skills for managing strict schedules for up to ten individuals. Keen attention to operational detail ensures compliance with standard operating procedures. Enjoys collaborating with a team to ensure smooth operations. Experienced with tire shop operations management, utilizing team leadership and customer service to drive business success. Uses strategic planning to streamline shop processes and enhance service quality. Track record of maintaining high safety standards and ensuring customer satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Major Sales, Electronics, and Appliance Supervisor

Costco
01.2024 - Current
  • Complied with safety regulations.
  • Increased sales revenue by developing and implementing effective sales strategies for the major sales, electronics, and appliance department.
  • Managed a team of sales specialists, ensuring top-notch customer assistance and product knowledge.
  • Conducted regular inventory checks to ensure accurate stock levels and timely reordering of products.
  • Maintained employee schedules to fit the needs of the department and business.

Tire Shop Supervisor

Costco
10.2023 - 01.2024
  • Obtained daily sales and numbers for the department
  • Developed weekly schedules for up to 15 employees
  • Monitored, coordinated, and assisted in tire installations, rotations, and repairs on vehicles
  • Performed 10 point inspections, torqued, and released vehicles
  • Addressed customer issues and complaints
  • Communicated with buyers, regionals, and managers about orders and inventory
  • Maintained safety protocols and compliance with all staff employees

Tire Shop Supervisor

Costco
08.2022 - 10.2023

Bakery Supervisor

Costco
10.2021 - 08.2022
  • Organized and planned distribution
  • Coordinated set up of product for following days production
  • Organized and displayed products depending on sales potential and sales focus
  • Maintained labor hours to focus on the needs of the business
  • Maintained safety logs for all employees

Membership Supervisor

Costco
05.2021 - 10.2021
  • Coordinated and participated in member sign ups, upgrades, card printing, refund and price adjustments, etc
  • Organized and facilitated product pushes and events
  • Used acute attention to detail to verify prices, provide adjustments, override system flags, and correct member issues
  • Maintained a strict schedule of over 20 employees at a time and regulated employee break aids
  • Adjusted department hours according to the needs of the business

Tire Shop Supervisor

Costco
06.2019 - 05.2021

Front End Supervisor

Costco
07.2017 - 06.2019
  • Assigned tasks and directed Cashier teams at the POS on the front end
  • Assisted with member transactions and member issues
  • Performed safety inspections of the warehouse facilities on an hourly basis
  • Gathered and organized high-end items for members in merchandise pick up
  • Performed door audits and corrected any transaction discrepancies

Education

Certificate - Emergency Medical Technician

Truckee Meadows Community College
Reno, NV
12.2015

Associate of Arts - Business Administration And Management

Folsom Lake College
Folsom, CA
05.2015

Skills

  • Leadership
  • Problem Solving
  • Adaptability
  • Safety Compliance
  • Communication
  • Time Management
  • Operational Detail
  • Teamwork

Certification

  • Basic Life Support (BLS) Certification - American Heart Association/ American Red Cross.
  • Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT).
  • Scissor Lift Certification - OSHA-compliant training providers

Timeline

Major Sales, Electronics, and Appliance Supervisor

Costco
01.2024 - Current

Tire Shop Supervisor

Costco
10.2023 - 01.2024

Tire Shop Supervisor

Costco
08.2022 - 10.2023

Bakery Supervisor

Costco
10.2021 - 08.2022

Membership Supervisor

Costco
05.2021 - 10.2021

Tire Shop Supervisor

Costco
06.2019 - 05.2021

Front End Supervisor

Costco
07.2017 - 06.2019

Certificate - Emergency Medical Technician

Truckee Meadows Community College

Associate of Arts - Business Administration And Management

Folsom Lake College

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Patrick Rice