Patrick Rice
Freehold,New Jersey
Summary
Dynamic Customer Experience Lead at Victoria's Secret with a proven track record in enhancing store efficiency and customer satisfaction. Skilled in problem-solving and teamwork, I excel in fast-paced environments, fostering strong customer relationships and ensuring accurate cash handling. Dependable and organized, I thrive on delivering exceptional service and driving repeat business.
Overview
13
13
years of professional experience
Work History
Customer Experience Lead of Operations
Victoria Secret
Quakerbridge, NJ
07.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Sales Associate
Nike Factory Store
Jackson,NJ
10.2011 - 09.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Victoria Secret
Freehold, NJ
10.2018 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Overnight Stocker and Receiver
Lowe's
Morganville, NJ
07.2018 - 07.2019
- Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
Education
Brookdale Community College
Lincroft, NJFreehold Boro High School
Freehold, NJ06.1999
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Dependable and responsible
- Multitasking
- Organizational skills
Timeline
Customer Experience Lead of Operations
Victoria Secret
07.2023 - Current
Sales Associate
Victoria Secret
10.2018 - 07.2023
Overnight Stocker and Receiver
Lowe's
07.2018 - 07.2019
Sales Associate
Nike Factory Store
10.2011 - 09.2018
Brookdale Community College
Freehold Boro High School