Patrick Richelieu
Eastlake,CA
Summary
Dynamic operations executive with extensive experience at WORLDPAC, driving operational excellence and strategic planning. Proven track record in enhancing productivity through innovative process improvements and employee engagement. Skilled in project management and health and safety management, fostering a culture of accountability and continuous improvement across teams.
Overview
41
41
years of professional experience
Work History
Executive Vice President of Operations
WORLDPAC
05.2021 - Current
- Developed and implemented performance metrics to assess team productivity and operational effectiveness.
- Mentored and developed team members, encouraging professional growth while retaining top talent.
- Streamlined processes across departments, resulting in improved workflow and reduced turnaround times.
- Facilitated communication between departments, promoting collaboration and coordination for seamless operations.
- Managed vendor relationships to negotiate contracts for cost savings.
- Oversaw the implementation of new technologies to enhance operational capabilities and data management.
- Owned and nurtured well-being of operational organization.
- Evaluated emerging technologies to determine their potential application within the organization''s operations.
Vice President of Operations - West & Canada
WORLDPAC
01.2010 - 05.2021
- Facilitated training programs to enhance staff capabilities and improve overall productivity.
- Collaborated with senior leadership to establish long-term operational strategies and objectives.
- Managed vendor relationships, negotiating contracts to ensure competitive pricing and service quality.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Cultivated strong relationships with clients, vendors, and partners for mutually beneficial collaborations.
- Implemented new technologies to automate processes, resulting in reduced labor costs and increased efficiency.
- Established performance goals for department and outlined processes for achievement.
- Supported Executive Team in reviewing, identifying, and prioritizing strategic initiatives.
- Set clear goals to monitor targets and offered real-time input on performance and motivation.
Director of Operations - Northeast & Quebec
WORLDPAC
02.2002 - 01.2010
- Streamlined operational processes to enhance efficiency and reduce costs across multiple departments.
- Led cross-functional teams to implement strategic initiatives, improving overall performance and service delivery.
- Developed and monitored key performance indicators to assess operational effectiveness and drive continuous improvement.
- Instituted training programs for staff, fostering a culture of accountability and professional development within operations team.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Mentored and coached team members to foster productive and engaging work environment.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Defined, implemented, and revised operational policies and guidelines.
- Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular auditschecks.
- Improved safety records by instituting strict compliance with health and safety regulations and conducting regular training sessions for staff.
Branch Operations Manager
WORLDPAC
09.1992 - 02.2002
- Streamlined branch operations to enhance efficiency and reduce turnaround times.
- Implemented training programs to develop staff skills and improve team performance.
- Oversaw inventory management, ensuring optimal stock levels and reducing discrepancies.
- Analyzed operational processes, identifying areas for improvement and implementing solutions.
- Developed budgets and forecasts, monitoring expenditures to align with organizational goals.
- Developed strong relationships with clients, resulting in increased loyalty and repeat business.
- Managed daily branch operations for optimal productivity and customer satisfaction.
- Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
- Trained employees on proper procedures and strategies to improve productivity.
- Improved branch efficiency by streamlining operations and implementing new processes.
- Conducted regular performance evaluations for staff members, identifying areas for improvement and opportunities for advancement.
- Overhauled outdated operational procedures to increase branch effectiveness and reduce errors.
- Oversaw inventory management processes, ensuring accurate records and timely reordering for optimum stock levels.
Night Shift Supervisor
Interco
07.1987 - 09.1992
- Supervised night shift operations, ensuring adherence to safety protocols and efficiency standards.
- Coordinated team schedules and delegated tasks to optimize workflow and productivity during peak hours.
- Trained new employees on operational procedures, enhancing their integration into the team environment.
- Conducted performance evaluations, providing constructive feedback to drive employee development and engagement.
- Resolved operational issues promptly, maintaining continuity of production and minimizing delays in output.
- Assisted in training new employees on policies, procedures, and best practices for their respective roles within the organization.
- Resolved conflicts among team members in a timely manner, promoting a cohesive and efficient working environment.
- Developed strong communication channels between day and night shifts, facilitating seamless handovers at the beginning and end of each shift.
- Increased productivity by effectively delegating tasks and monitoring progress throughout the night shift.
- Collaborated with other department supervisors to coordinate cross-functional projects during nighttime hours.
Picker Packer
Interco
01.1985 - 07.1987
- Operated warehouse equipment to efficiently pick and pack products for distribution.
- Ensured accuracy in order fulfillment by conducting thorough quality checks.
- Organized inventory storage to optimize space and improve retrieval speed.
- Collaborated with team members to streamline packing processes and enhance productivity.
- Maintained cleanliness and organization of work area to comply with safety standards.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
- Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
- Assisted with loading and unloading trucks, ensuring proper handling of fragile items to minimize breakage or damage.
- Improved efficiency within the team by sharing knowledge of optimal picking routines.
Education
Bachelor of Science - Business Administration
New York Institute of Technology
Old Westbury, NYSkills
- Operational excellence
- Operations management
- Health and safety management
- Organizational development
- Succession planning
- Employee engagement
- Strategic planning and execution
- Project management
- Inventory tracking and management
- Adaptability and flexibility
Languages
French
Native or Bilingual
Kreol (Haiti)
Native or Bilingual
Timeline
Executive Vice President of Operations
WORLDPAC
05.2021 - Current
Vice President of Operations - West & Canada
WORLDPAC
01.2010 - 05.2021
Director of Operations - Northeast & Quebec
WORLDPAC
02.2002 - 01.2010
Branch Operations Manager
WORLDPAC
09.1992 - 02.2002
Night Shift Supervisor
Interco
07.1987 - 09.1992
Picker Packer
Interco
01.1985 - 07.1987
Bachelor of Science - Business Administration
New York Institute of Technology