Patrick Richer
Powell,TN
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Retail Sales Associate
Vans
06.2021 - Current
- Received, unpacked, and organized shipments to streamline inventory process
- Maintained clean, organized work environment to ensure safety compliance
- Trained new team members to enhance teamwork and communication on the sales floor
Virtual Banker
First Horizon Bank
05.2025 - 12.2025
- Responded promptly to client inquiries, ensuring timely resolutions and fostering reliable customer relationships
- Educated clients on product and service offerings, clearly explaining features and benefits to inspire confidence and empower informed decision-making
- Identified and escalated issues affecting client experience, using keen attention to detail to ensure smooth and high-quality service delivery
- Identified and escalated client experience issues, enhancing service quality through keen attention to detail
Deli Associate
Kroger
07.2020 - 06.2021
- Operated slicing equipment and prepared customer orders, ensuring safety and sanitation standards were met.
- Managed inventory and storage of perishables, ensuring quality control and adherence to regulations..
- Balanced multiple tasks in a fast-paced environment to maintain efficient service.
Asset Protection Associate
Walmart
01.2020 - 07.2020
- Monitored high-traffic areas to deter theft, ensuring a secure shopping environment.
- Facilitated effective communication during customer interactions and incident reports to promote a positive resolution.
- Performed responsibilities without supervision and collaboratively to ensure store safety and compliance.
Cap Team 2 Associate
Walmart
07.2019 - 01.2020
- Received and organized general merchandise from distribution center, maintaining optimal store inventory levels.
- Sorted and stocked remix merchandise, ensuring accurate placement and availability on sales floor.
- Collaborated with team members to process shipments efficiently, supporting seamless store operations.
Associate
Ingles Markets
08.2018 - 06.2019
- Provide exceptional customer service by assisting with purchases, bagging groceries, and escorting merchandise to customers' vehicles.
- Ensure store cleanliness during evening shifts by performing custodial duties.
- Maintained a clean and organized store environment, directly supporting operational efficiency and improving customer experience.
Education
Electrician Apprentice I - Industrial Electricity
Tennessee College of Applied Technology
Knoxville, TN12-2026
Associate of Applied Science - Information Technology
Pellissippi State Community College
Knoxville, TN12-2023
Skills
- Electrical theory and fundamentals (AC/DC, basic electronics)
- National Electrical Code (NEC) application
- Residential, commercial, and industrial wiring
- Motor controls, motors, and transformers
- Programmable logic controllers (PLCs)
- Use of meters, testing equipment, and instruments
- Blueprint and electrical drawing interpretation
- Job-site safety (OSHA 10)
- NCCER Electrical Levels 1-3
- Windows and Linux/Unix system installation, configuration, and upgrades
- Computer hardware and software troubleshooting
- Network and mobile systems setup and security
- Technical support and help desk fundamentals
- Scripting and programming basics
- Systems administration
Certification
- OSHA 10 Hour Certification, Tennessee College of Applied Technology - January 2026
- NCCER Core, Tennessee College of Applied Technology - April 2026
- NCCER Electrical Level One, Tennessee College of Applied Technology - June 2026
- NCCER Electrical Level Two, Tennessee College of Applied Technology - September 2026
- NCCER Electrical Level Three, Tennessee College of Applied Technology - October 2026
Timeline
Virtual Banker
First Horizon Bank
05.2025 - 12.2025
Retail Sales Associate
Vans
06.2021 - Current
Deli Associate
Kroger
07.2020 - 06.2021
Asset Protection Associate
Walmart
01.2020 - 07.2020
Cap Team 2 Associate
Walmart
07.2019 - 01.2020
Associate
Ingles Markets
08.2018 - 06.2019
Electrician Apprentice I - Industrial Electricity
Tennessee College of Applied Technology
Associate of Applied Science - Information Technology
Pellissippi State Community College