Patrick Ronaghan
Summary
Goal-driven operations professional with extensive experience of progressive operations, continuous process improvement and multi-site experience. Exceptional business acumen, administrative strengths and program management abilities.
Overview
25
25
years of professional experience
Work History
Chief Operating Officer
Tyler Family Circle of Care
Tyler, TX
03.2024 - Current
- Ensured regulatory compliance by staying up-to-date with changes in state laws governing healthcare organizations.
- Conducted regular audits of operational processes to identify areas for improvement.
- Assisted with recruitment efforts by interviewing prospective candidates and making hiring decisions based on qualifications and experience.
- Developed strategies for improving the quality of medical services provided by the organization.
Chief Operations Officer
East Texas Community Health Services
Nacogdoches, TX
11.2021 - 03.2023
- Provides leadership, day-to-day management and oversight of the Federally Qualified Healthcare Center (FQHC) clinical operations
- Responsible for the implementation of organization’s health care plan, program and facility expansion
- Direct oversight of organizational development, to ensure effective services are delivered and provided to the center’s target population and surrounding community
- Coordinator of the center’s Quality Assurance/ Performance Improvement (QA/PI)
- Chairs the East Texas Healthcare Partnership Workforce Development Taskforce.
- Negotiated contracts with vendors to ensure best pricing while maintaining quality standards.
- Performed root cause analyses when issues arose in order to determine underlying causes and develop corrective actions.
- Oversaw the planning, development and implementation of new processes and procedures to increase productivity.
Regional Operations Manager
Next Level Urgent Care
Houston, TX
09.2020 - 11.2021
- Works closely with CEO, COO, CFO, and Medical Directors
- In collaboration with team members and leadership, built an urgent care site culture of quality, safety, operational efficiency, customer experience excellence, brand promotion
- Addresses patient concerns promptly, utilizing customer service skills
- Maintains financial accountability by reviewing monthly variance reports and implements action plans
- Monitors key performance indicators (patient wait times, customer reviews, consumers per provider per hour, financial metrics, clinical metrics) and develops and activates action plans to address areas for improvement
- Educates employees on corporate policy and procedure compliance to facilitate improved operations outcomes
- Manages inventory control functions and reported discrepancies to corporate headquarters to increase system functionality
- Responsible for six clinic sites, 34 providers and 62 staff members.
Director of Clinic Operations
Christus Physician Group
Beaumont, TX
09.2019 - 08.2020
- Provide on-going operational support and accountability within the Southeast Texas region to help establish and maintain a strong relationship with local physicians and hospital leadership
- Provide direction and leadership to the practice managers to ensure regional clinic operations meet planned statistical targets, productivity standards, quality and risk requirements, and patient satisfaction goals
- Was responsible for nine clinic locations, 18 providers and over 70 staff members.
Market Operations Director/ Business Development
Tenet Physician Resources
Nacogdoches, TX
01.2015 - 09.2019
- Managed 10 clinic locations, 23 providers and 160 staff members
- Responsible for driving the entire physician practice acquisition process from transaction negotiations, the letter of intent through all other transaction related documents, with appropriate input from the business development and hospital leadership teams
- Experience managing and working with third party advisors, including financial advisors, law firms, accounting firms and other consultants and advisors
- Worked closely with hospital management to ensure manpower and business development plans were met
- Experience with MSO operations with new practice start-ups and joint ventures
- Successfully implemented a market wide EMR transition.
Director of Wound Care Center
Healogics
Nacogdoches, TX
09.2012 - 01.2015
- Oversaw all clinical and business operations and was responsible for budgeting, revenue and cost management, reimbursement, quality management, performance improvement, marketing and community education, and human resource management
- Responsible for maintaining collaborative and consultative client relationships within the hospital organization
- Managed $1.7 million dollar construction of facility and was able to open ahead of schedule and under budget
- Provided day to day management oversight for outpatient clinic, HBO and other wound continuum sites of care
- Responsible for audit and reconciliation processes to ensure revenue cycle accuracy
- Responsible for cost management through appropriate labor and supply utilization and management
- Served as a member of Hospital (Nacogdoches Medical Center) leadership team.
Director of Physician Services/Business Development
Nacogdoches Medical Center
Nacogdoches, TX
04.2008 - 09.2012
- Responsible for developing and maintaining strong relationships between Nacogdoches, and the physician community in the hospital service area
- Responsible for all physician recruitment at Nacogdoches Medical Center, which consisted of the entire recruitment process which included identifying potential candidates, contract negotiations and facilitating the relocation process
- Assisted clinical departments in the recruiting of several high demand Allied Health professionals
- Co-Chair of Outpatient Throughput Committee, which studies how to make the outpatient process more efficient.
Pharmaceutical Sales Representative
Novartis Pharmaceuticals
Lufkin, TX
07.2006 - 01.2008
- Focused on Cardiovascular disease states with experience in hypertension and Type II Diabetes
- Face to face, high value physician selling with Cardiologists, Nephrologists, Internal Medicine, and Family Practitioners.
Sales Merchandising Manager
The Scotts Miracle-Gro
Lufkin, TX
06.2002 - 07.2006
- Successfully provided sales and management direction for 10-member team, primarily for The Home Depot and Lowe's accounts of East Texas
- Annual Presidents STAR Award for 2005 (one of two members of the North America Sales Force to receive the award.)
Physician Recruitment Consultant
Merritt Hawkins and Associates
Irving, TX
05.1999 - 06.2002
- Responsible for the recruitment of traveling doctors throughout the United States
- Recruited hospital-based physicians.
Education
Bachelor of Business Administration -
Stephen F. Austin State University
NacogdochesMaster of Business Administration -
Amberton University
DallasSkills
- Budget Control
- Administrative Management
- Team Leadership
- Cost Reduction
- Business Leadership
- Recruitment and Hiring
- Operations Oversight
- Business Forecasting
- Process Improvement
- Business Development
Activities
- American College of Healthcare Executives East Texas
- American College of Healthcare Executives
- Medical Group Management Association (MGMA)
- East Texas Healthcare Partnership
Timeline
Chief Operating Officer
Tyler Family Circle of Care
03.2024 - Current
Chief Operations Officer
East Texas Community Health Services
11.2021 - 03.2023
Regional Operations Manager
Next Level Urgent Care
09.2020 - 11.2021
Director of Clinic Operations
Christus Physician Group
09.2019 - 08.2020
Market Operations Director/ Business Development
Tenet Physician Resources
01.2015 - 09.2019
Director of Wound Care Center
Healogics
09.2012 - 01.2015
Director of Physician Services/Business Development
Nacogdoches Medical Center
04.2008 - 09.2012
Pharmaceutical Sales Representative
Novartis Pharmaceuticals
07.2006 - 01.2008
Sales Merchandising Manager
The Scotts Miracle-Gro
06.2002 - 07.2006
Physician Recruitment Consultant
Merritt Hawkins and Associates
05.1999 - 06.2002
Bachelor of Business Administration -
Stephen F. Austin State University
Master of Business Administration -
Amberton University
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