Patrick Ronayne
Palm Harbor,FL
Summary
Eagle Scout Class of 2014. Proven team player with a track record of enhancing customer satisfaction at Publix. I leveraged excellent communication and inventory management skills to improve store operations and sales. Demonstrated flexibility and attention to detail, contributing significantly to team efforts and achieving high service standards.
Overview
5
5
years of professional experience
Work History
City Letter Carrier
United States Post Office
10.2024 - Current
- Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
- Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
- Planned and cased mail in sequence of delivery for designated route.
- Collaborated with fellow letter carriers to ensure complete coverage of assigned routes during absences or vacations.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
Grocery Clerk
Publix
02.2020 - 09.2024
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Collaborated with team members to meet daily objectives and maintain smooth store operations.
- Promoted a positive shopping experience by courteously addressing customer concerns and resolving issues promptly.
- Contributed to increased sales performance by stocking shelves in a visually appealing manner.
- Demonstrated flexibility in work schedule by covering shifts or assisting with additional tasks as needed, contributing to a cohesive team dynamic.
- Supported inventory management efforts through accurate tracking of stock levels and timely replenishment of products.
- Trained new employees in store procedures and customer service standards, maintaining high service levels.
- Implemented waste reduction strategy by rotating stock and managing expiring products, reducing losses.
- Provided feedback to management on customer needs and inventory issues, contributing to store improvement.
- Ensured freshness and quality of produce, leading to repeat customers and positive feedback.
- Provided product recommendations and advice, increasing sales of promoted items.
- Assisted customers in finding desired items quickly, enhancing shopping experience and customer loyalty.
- Conducted inventory checks to prevent stock shortages, ensuring product availability.
- Worked with floor team and managers to meet wide range of customer needs.
- Learned duties for various positions and provided backup at key times.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Education
High School Diploma -
Center Academy
Palm Harbor, FL05-2018
Skills
- Excellent communication
- Customer service-focused
- Flexible schedule
- Inventory counts
- Placing orders
- Teamwork and collaboration
- Attention to detail
- Loading and unloading procedures
Timeline
City Letter Carrier
United States Post Office
10.2024 - Current
Grocery Clerk
Publix
02.2020 - 09.2024
High School Diploma -
Center Academy
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