Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Patrick Rwiyereka

Kettering

Summary

Results-driven sales expert with over five years of experience. Focused on consistently meeting deadlines and exceeding expectations. Approach to resolving customer issues is diplomatic and personable, ensuring a positive experience for all parties involved. Enthusiastic about learning every aspect of the field and actively seeking opportunities to acquire new skills and contribute to team success. Strong administrative, relationship-building, and problem-solving abilities. Determined and effective in nurturing client relationships, generating revenue with new accounts, and delivering impactful presentations to prospects. Forward-thinking team leader skilled at efficiently operating departments to achieve goals. Successful track record in matching employees with roles that maximize their performance. Proactive and hardworking individual with a strong focus on continuous operational improvement. Known for trustworthiness as a manager with a background in providing daily tasks to employees. Exhibits an upbeat attitude, speed, and flexibility when handling general support duties and special requests. Proudly saved a significant amount of the General Manager's time, contributing to increased productivity and smooth operations.

Overview

7
7
years of professional experience

Work History

Leasing Manager

Bridgestream Property Management
10.2024 - Current
  • Collected, completed, and processed lease applications.
  • Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
  • Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
  • Optimized unit turnover times by working closely with maintenance staff to prioritize repairs and cleaning tasks.
  • Managed daily and weekly marketing and leasing plans.
  • Mentored new leasing agents, providing guidance on industry best practices and improving overall team performance.

Sales Expert

Apple
08.2019 - Current
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Created and implemented sales strategies to successfully meet company targets.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Motivated and trained number of team members to meet and exceed sales goals through positive reinforcement.

Relationship Banker

JPMorgan Chase
03.2024 - 10.2024
  • Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
  • Strengthened client relationships by providing personalized banking solutions and excellent customer service.
  • Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
  • Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
  • Expanded client base through effective networking and referral generation, leading to increased business opportunities.
  • Assisted customers with completing required forms for opening and closing bank accounts.

Assistant Manager

TCC Verizon
06.2018 - 08.2019
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

Education

Bachelor Of Business Administration - Marketing

Wright State University
Dayton, OH
08.2020

Skills

  • Onsite Product Demonstrations
  • Territory Volume
  • Post-Sales Support
  • Network Development
  • Qualified Lead Generation
  • Sales and Marketing Expertise
  • Shipment Processing
  • Constructive Feedback
  • Professional Development

Languages

Kinyarwanda
Native or Bilingual
Swahili
Full Professional
French
Limited Working

Timeline

Leasing Manager

Bridgestream Property Management
10.2024 - Current

Relationship Banker

JPMorgan Chase
03.2024 - 10.2024

Sales Expert

Apple
08.2019 - Current

Assistant Manager

TCC Verizon
06.2018 - 08.2019

Bachelor Of Business Administration - Marketing

Wright State University
Patrick Rwiyereka