Patrick Scheer
Shelton
Summary
Dedicated HVAC Technician with extensive experience at phs mechanical, specializing in technical troubleshooting and customer service. Proven track record of enhancing system efficiency and client satisfaction through effective HVAC solutions. Skilled in equipment installation and adept at building strong client relationships, ensuring repeat business and optimal comfort for customers.
Overview
2025
2025
years of professional experience
Work History
HVAC Technician
Custom Air Systems
- Repaired and replaced motors, bearings and belts.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Worked overtime, holidays and weekends to accommodate company needs.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Traveled to job sites for both scheduled and emergency appointments.
- Repaired and replaced heating and air conditioning systems for commercial customers in Type industry.
- Delivered customized heating and cooling solutions to meet unique client needs, improving comfort levels.
HVAC Technician
Phs Mechanical
08.2014 - 07.2024
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Repaired and replaced motors, bearings and belts.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Worked overtime, holidays and weekends to accommodate company needs.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
- Filled out detailed work orders for each job completed.
- Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
- Traveled to job sites for both scheduled and emergency appointments.
- Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
- Recommended appropriate upgrades to clients'' existing systems, resulting in increased energy efficiency and cost savings.
- Routinely calibrated thermostats for accurate temperature control settings that maintained comfortable environments in clients' properties.
- Customized ductwork designs for optimal airflow distribution while maintaining energy-efficient operation standards within client spaces.
- Maintained boilers, hot water systems, gas heating equipment and food service equipment.
- Served as a mentor to junior technicians, providing guidance on best practices for troubleshooting and repairing various types of HVAC equipment.
- Repaired and replaced heating and air conditioning systems for commercial customers in Type industry.
Customer Service
Phs Mechanical
08.2014 - 07.2024
- Streamlined communication channels for improved customer service quality and efficiency.
- Managed branch sales, customer service, finances and recordkeeping.
- Maintained relationships with clients through punctuality and excellent customer service.
- Supported customer service improvements with detailed feedback analysis.
- Provided exceptional customer service, addressing passenger inquiries promptly and professionally.
- Exhibited excellent communications and customer service relations skills.
- Cross-trained and backed up other customer service managers.
- Managed customer service effectiveness by monitoring performance and assessing metrics.
Salesman
Phs Mechanical
08.2014 - 07.2024
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
- Collaborated with team members to streamline sales processes, resulting in an efficient workflow.
- Promoted and up-sold products and services to meet needs of customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Negotiated prices, terms of sales and service agreements.
- Informed customers of promotions to increase sales productivity and volume.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Built relationships with customers and community to promote long term business growth.
- Developed, maintained and utilized diverse client base.
- Trained new employees on customer service, money handling and organizing strategies.
- Consulted with businesses to supply accurate product and service information.
Education
Shelton High School
Skills
- Technical troubleshooting
- Electrical wiring
- System troubleshooting
- Leak checks
- Package and split systems
- HVAC and refrigeration systems
- Heating systems
- Refrigeration system evacuation
- HVAC controls
- Air conditioning
- Certified HVAC technician
- Cooling systems maintenance
- Equipment installation
- Soldering
- Valid state driver's license
- Gas furnaces
- Adaptable
- Ductwork fabrication
- Quality-focused
- Dedicated team player
- Recovering and recycling
- Troubleshooting expertise
- Refrigeration systems
- Licensed refrigeration technician
- Issue troubleshooting
- Quality assurance
- Customer education
- Installation expert
- Team player
- Customer service
Timeline
HVAC Technician
Phs Mechanical
08.2014 - 07.2024
Customer Service
Phs Mechanical
08.2014 - 07.2024
Salesman
Phs Mechanical
08.2014 - 07.2024
HVAC Technician
Custom Air Systems
Shelton High School
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