Results-driven CVICU Department Manager with a distinguished record in elevating patient safety and care quality through strategic planning and innovative leadership. Proficient in operations management and team development, achieving notable improvements in regulatory compliance, patient outcomes, and staff efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
CVICU Department Manager
Kaiser Permanante
Santa Clara, CA
04.2023 - Current
Developed and maintained professional relationship with members of health care team, patient, and patient's family.
Implemented infection control measures to prevent the spread of infections within the ICU.
Served as liaison between physicians, administrators, and other healthcare personnel involved in providing care in the ICU unit.
Led initiatives to improve patient safety and quality of care, staying updated with the latest ICU practices and technologies.
Provided emotional support and education to patients' families, helping them navigate complex medical information.
Monitored patient outcomes to identify trends that may require additional resources or interventions.
Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
Contributed to the development and revision of ICU policies and procedures to improve patient outcomes and workflow efficiency.
Advocated for patient needs and preferences, acting as a liaison between patients, families, and healthcare providers.
Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
Tracked inventory levels for medical supplies used in the ICU unit.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Maintained communication and transparency with governing boards, department heads and medical staff.
Director CVICU
Hoag Memorial Hospital Presbyterian
Newport Beach, CA
02.2015 - 11.2022
Monitored progress by establishing plans, budgets and measuring results.
Led cross-functional teams to drive project completion within budget and deadlines.
Led cross-functional teams in the development of innovative solutions to complex problems.
Developed and implemented strategic plans to ensure organizational goals were met.
Coordinated with regulatory bodies to ensure compliance with laws and standards.
Spearheaded the development and launch of new products or services.
Analyzed data to inform decision-making and strategic direction.
Managed annual budgeting process, including forecasting and financial planning.
Led change management efforts to adapt to market shifts and organizational needs.
Promoted a culture of innovation and encouraged staff to contribute ideas.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Collaborated with senior leadership to set long-term objectives for the company.
Managed crisis situations to minimize impact on operations and reputation.
Represented the organization at industry events, conferences, and public meetings.
Delegated work to staff, setting priorities and goals.
Established performance metrics and evaluated staff to promote continuous improvement.
Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
Negotiated high-value contracts with vendors and partners to optimize resource allocation.
Established relationships with vendors and suppliers to secure favorable terms for materials or services.
Coordinated resources across departments to maximize productivity levels.
Reviewed internal reports and identified areas of risk or potential cost savings.
Charge Nurse CVICU
Hoag Memorial Hospital Presbyterian
Newport Beach, CA
10.2013 - 02.2015
Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Advised, coached and mentored experienced and student nurses on medical issues, crisis management, and appropriate nursing interventions.
Provided emotional support to patients and their families during difficult times.
Oversaw medication administration, monitored distribution and documented responses.
Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
Directed unit staff and promoted quality care for diverse patients.
Actively participated in interdisciplinary team meetings to discuss patient progress toward desired outcomes.
Ensured that all documentation was completed accurately according to established policies and procedures.
Trained and mentored new RNs on best practices, hospital policies and standards of care.
Organized and delegated tasks during rapid response and high-pressure code situations.
Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
Coordinated communication between physicians and other healthcare professionals regarding patient care.
Managed staffing levels within the unit while ensuring optimal levels of patient care.
Distributed assignments to RNs, LPNs and resident advisors, guided work and delivered training to promote proper care standards for patients.
Responded quickly to emergent situations such as cardiac arrest or respiratory distress.
Built and maintained strong working relationships between nursing department and other disciplines.
Participated in quality improvement initiatives to ensure best practice standards were met within the unit setting.
Delegated tasks appropriately among staff members according to their qualifications.
Managed inventory of medical supplies and equipment.
Reviewed staffing patterns and census of nursing units, meeting staffing needs and budgetary controls.
Education
M.S.N. -
University of Phoenix
Phoenix, AZ
12.2026
B.S.N. -
University of Phoenix
Phoenix, AZ
05.2014
A.D.N. -
Saddleback College
Mission Viejo, CA
12.2001
Skills
Operations
Employee performance evaluation
Goals and performance
Department inspection
Employee management
Team leadership
Staff recruitment
Regulatory compliance
Relationship building and management
Conflict de-escalation
Regulatory standards
Workforce planning
Personnel training and development
Risk management
Problem-solving
Emergency response
Budget management
Staff hiring and retention
Coaching and mentoring
Performance management
Lean management
Project management
Verbal and written communication
Certification
RN, 08/01/26
ACLS, 03/01/25
STS-CALS, 2016
BLS, 03/01/25
CCRN, 2008
Accomplishments
Daisy Award
CVICU Nurse of the Year
Timeline
CVICU Department Manager
Kaiser Permanante
04.2023 - Current
Director CVICU
Hoag Memorial Hospital Presbyterian
02.2015 - 11.2022
Charge Nurse CVICU
Hoag Memorial Hospital Presbyterian
10.2013 - 02.2015
M.S.N. -
University of Phoenix
B.S.N. -
University of Phoenix
A.D.N. -
Saddleback College
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