Well-grounded leader experienced in Management positions and pursuing challenging new role. Successful at optimizing control systems and building solid teams to meet business needs and achieve demanding financial targets. Good reporting, records management and interpersonal skills. Authorized to work in the US for any employer
Overview
21
21
years of professional experience
Work History
Store Manager
Cellular World Authorized Agent AT&T
01.2021 - Current
Managed staff activities
Managed store and daily cash deposits
Thrived in a highly challenging customer service environment
Responsible for staff scheduling
Trained and mentored all staff
Tracked sales performance
Supervised employees to maintain goals to meet corporate objectives
Managed the scheduling, recruiting, hiring and training of new store employees
Finance Manager/Sales Manager
Carlock Nissan Of Tupelo
11.2018 - 10.2019
Structured deals and negotiated with financial institutions to complete financing and funding. Increased profitability by negotiating contract terms and rates with 12 banking institutions.
Qualified clients and addressed specific needs to determine financial capabilities. Executed customized comprehensive financial strategies to exceed customer needs and sales goals.
Collaborated with sales managers and sales consultants to create positive atmosphere, resulted in maximum profitability and customer satisfaction.
Sold service contracts, insurance and after-market products while continually tracking sales, developed goals and pitching new products, resulted in 54% increased revenue.
Finance Manager
Carlock Chrysler Dodge Jeep Ram Of Tupelo
03.2015 - 11.2018
Structured deals and negotiated with financial institutions to complete financing and funding. Increased profitability by networking and negotiating contract terms and rates with 14 banking institutions to create successful and sustainable relationships.
Sales Consultant
Carlock Toyota
07.2013 - 03.2015
Greeted incoming customers and provided expert sales and service to drive revenue. Maintained productive relationships with existing customers through exceptional follow-up after sales.
Generated sales by providing advice to customers regarding suitable product selection and executing complete sales cycle process from prospecting through contract negotiations and closings.
Elevated new business opportunities and implemented effective networking strategies across MS, AL, TN.
Improved profitability, developing pipeline of multiple distribution channels and sales strategies.
Collaborated with fellow sales team members to achieve group targets exceeding quotas.
Assistant Store Manager
Best Buy Co Inc
11.2011 - 05.2013
Encouraged professional growth and talent development in associates to increase performance in all areas. Recruited, interviewing and hiring individuals demonstrating passion, dedication and added value to team.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Partnered with store manager to develop and implement merchandising plans to guarantee profitability on weekly basis. Achieved and exceeded business plans on consistent basis by engaging employees in key processes.
Conducted 30-45 min performance reviews to organize training and development for staff which included coaching and developing store associates through formal and informal interactions.
General Store Manager
RadioShack Corp
10.2004 - 11.2011
Oversaw daily operations of store, including inventory cycle counts, audits and shrinkage control and supply restocking, cash-handling. Monitored operations to verify quality, delivery schedule and conformance to contract specifications.
Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
Developed and implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy and maintain budgetary guidelines.
Trained 6-12 employees in inventory practices, POS systems, product knowledge, and sales process.
Conducted 30 minute performance reviews to organize training and development for staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Set and administered annual operating budget, consistently maintaining controls and preventing overage.
Education
Associate of Arts - Business Administration And Management
East Mississippi Community College
Scooba, MS
Skills
Sales strategies
Sales techniques
Relationship management
Budgeting
Forecasting
Crm
Contract negotiation
Operations
Purchasing
Mentoring
Training
Pos
Relationship building
Excel
Powerpoint
Word
Pos systems
Recruiting
Interviewing
Case Management
Primary Care Experience
Microsoft Office
Sales
Marketing
Business Development
Data Entry
Outlook
Payroll
Salesforce
Accounting
Sales Management
Insurance Sales
Account Management
Records Management
Computer Networking
Retail management
Management
Financial acumen
Additional Information
Skills
Windows (Word, PowerPoint, Excel) Trend forecasting
Project management Supervision and training
Budgeting Recruiting and Hiring
CRM (eLead, RouteOne, DealerTrack) Purchasing and planning
Employee supervision Sales strategies
Sales techniques training and mentoring Relationship building
POS systems operations Contract negotiation
Policy/program development Client relationship management
Timeline
Store Manager
Cellular World Authorized Agent AT&T
01.2021 - Current
Finance Manager/Sales Manager
Carlock Nissan Of Tupelo
11.2018 - 10.2019
Finance Manager
Carlock Chrysler Dodge Jeep Ram Of Tupelo
03.2015 - 11.2018
Sales Consultant
Carlock Toyota
07.2013 - 03.2015
Assistant Store Manager
Best Buy Co Inc
11.2011 - 05.2013
General Store Manager
RadioShack Corp
10.2004 - 11.2011
Associate of Arts - Business Administration And Management