Patrick Shippy
Elyria
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lifeguard
Elyria Country Club
08.2021 - 08.2024
- Monitored safety of guests in and around swimming pool.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Upheld hygiene standards in pool and surrounding area.
- Provided friendly customer service to guests and addressed concerns.
- Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
- Sampled pool water to check chemical levels prior to starting swimming instruction.
- Gave private lessons to special needs students and taught floating techniques and treading water.
Poolside Bartender & Food Service Manager
Elyria Country Club
05.2021 - 08.2024
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Helped management plan and serve bar menu exceeding customer expectations.
- Mixed unique and interesting cocktails for customers, including bar specials.
Painting Crew Leader
Neubert Painting
06.2019 - 08.2021
- Trained workers in proper methods, equipment operation and safety procedures.
- Directed projects according to schedule and quality demands.
- Prepared and submitted reports on job progress and safety conditions to upper management.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
- Devised and implemented safety protocols to reduce risks on construction and extraction sites.
- Created and implemented plans to maximize efficiency of workers.
- Developed and maintained positive relationships with clients and other stakeholders.
- Provided feedback to workers on job performance and safety procedures.
- Inspected equipment and tools used for safe operation.
Bouncer/Barback/Bartender Supervisor
The Overhang
09.2018 - 04.2020
- Ejected unruly patrons from premises.
- Furnished patrons with ticket stubs, wrist bands and hand stamps to denote rightful admission.
- Patrolled exterior and interior of premises.
- Liaised with local police officers, fire services and emergency services to maintain security and service and resolve issues.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Controlled food costs and managed inventory.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
- Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
- Planned and executed promotions and special events in close collaboration with management.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Obtained cash bank and stocked service bar to prepare for operation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Checked ID cards and verified bar guests were of legal age.
- Investigated suspicious activities and persons to maintain security of premises.
Shift Supervisor
Panera Bread
02.2016 - 08.2018
- Supervised and motivated a team in a fast-paced environment
- Delegated tasks and ensured efficient workflow during shifts
- Trained and coached new employees to uphold company standards
- Resolved conflicts and promoted a positive work environment
- Provided excellent customer service, addressing inquiries and concerns
- Handled customer complaints professionally and efficiently
- Maintained a friendly and welcoming atmosphere for guests
- Effectively communicated with team members and management
- Ensured compliance with health and safety regulations
- Managed inventory and handled food waste reduction
- Assisted with cash handling, register operations, and daily sales reports
- Adapted quickly to challenges and problem-solved in real time
- Balanced multiple responsibilities while maintaining efficiency
- Prioritized tasks to meet operational goals and customer demands
- Worked under pressure during peak business hours
- Helped store management meet standards of service and quality in daily operations.
Education
Agricultural Equipment Mechanics
Lorain Country Joint Vocational School
Oberlin, OHBachelor of Science - Criminology
Lorain County Community College
Elyria, OH05-2025
Bachelor of Arts - Political Science
Ohio University
06-2023
High School Diploma -
Keystone High School
Lagrange, OH06-2018
Skills
- Safety oversight
- Effective problem-solver
- First aid and CPR
- Needs assessment
- Attention to detail
- Adaptability
- Communications
- Teamwork and collaboration
Certification
- First Aid/CPR Certified
- Lifeguarding Certification - American Red Cross.
- First Aid Certification - American Heart Association.
- Basic Life Support Certification (BLS)
- CPR/AED Certification
Timeline
Lifeguard
Elyria Country Club
08.2021 - 08.2024
Poolside Bartender & Food Service Manager
Elyria Country Club
05.2021 - 08.2024
Painting Crew Leader
Neubert Painting
06.2019 - 08.2021
Bouncer/Barback/Bartender Supervisor
The Overhang
09.2018 - 04.2020
Shift Supervisor
Panera Bread
02.2016 - 08.2018
Agricultural Equipment Mechanics
Lorain Country Joint Vocational School
Bachelor of Science - Criminology
Lorain County Community College
Bachelor of Arts - Political Science
Ohio University
High School Diploma -
Keystone High School
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