Patrick Small
Winston Salem ,NC
Summary
Dedicated Donor Service Center Coordinator looking to secure the position as the Clinical Educator for the Referral, Allocation, and Donor Services Teams. An organized and motivated professional with a passion for teaching others while being patient, understanding, and supportive.
Overview
20
20
years of professional experience
Work History
Donor Service Center Coordinator
HonorBridge
06.2014 - Current
- Triage Organ, Tissue, and Eye referrals efficiently and in a friendly manner that demonstrates quality and customer service.
- Conduct preliminary screening relating to the identification and documentation of donors or potential donors to determine medical suitability.
- Facilitate import organ placement and relay accurate and timely information to appropriate transplant centers.
- Effective communication when interacting with medicolegal staff.
- Complete referral documentation completely and accurately.
- Efficient use of technology by managing multiple logins and passwords. Simultaneously utilizes multiple software platforms and applications
- Certified Preceptor since 2016
- Managed high volume of calls, emails, and rapidly changing work environment while maintaining professionalism and excellent customer service skills.
Supervisor of Music and Media Guild
First Waughtown Baptist Church
01.2012 - Current
- Lead Organist and keyboardist
- Teach Music Education and Theory to all singers and band members.
- Achieved results by working with music ministry to meet established targets.
- Excellent communication skills, both verbal and written.
- Led initiatives within church that drove innovation and addressed critical business challenges during the COVID-19 pandemic.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Strengthened communication skills through regular interactions with others.
- Solicited feedback to identify and improve on areas of weakness.
- Manage the annual budget for all music and media needs of the church.
Firefighter
City Of Winston Salem
12.2009 - 06.2014
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Maintained close contact with dispatch to receive and share information about current fires, equipment movements, and incoming personnel.
- Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
- Enhanced community safety by conducting thorough building inspections and identifying potential fire hazards.
Substitute Teacher
Winston Salem Forsyth County Schools
08.2010 - 06.2013
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Followed lesson plans designed by absent teachers.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Collaborated with colleagues to develop innovative approaches to teaching.
Teacher
Winston Salem Forsyth County Schools
08.2004 - 06.2009
- Taught Art Education to elementary, middle, and high school-aged students.
- Provided one-on-one support for special needs students, enabling and supporting them to excel in their coursework.
- Researched and selected age-appropriate materials and resources for classroom instruction.
- Incorporated multiple types of teaching strategies into classroom.
Education
Bachelor of Arts - Visual Arts
Greensboro College
Greensboro05.2004
Winston Salem State University
Winston Salem 05.2005
Skills
- One-on-one Instruction
- Small Group Instruction
- Ethics and Professionalism
- Mentoring proficiency
- Mentoring and Coaching
- Excellent Communication
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking Abilities
- Organization and Time Management
- Social Perceptiveness
- Friendly, Positive Attitude
- Interpersonal Communication
- Progress Monitoring
Timeline
Donor Service Center Coordinator
HonorBridge
06.2014 - Current
Supervisor of Music and Media Guild
First Waughtown Baptist Church
01.2012 - Current
Substitute Teacher
Winston Salem Forsyth County Schools
08.2010 - 06.2013
Firefighter
City Of Winston Salem
12.2009 - 06.2014
Teacher
Winston Salem Forsyth County Schools
08.2004 - 06.2009
Bachelor of Arts - Visual Arts
Greensboro College
Winston Salem State University
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