Patrick Stewart
San Antonio
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
32
32
years of professional experience
Work History
Parking Operations Supervisor
City of San Antonio
11.2023 - Current
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Team Leader, Quality Assurance
Takumi Stamping
03.2016 - 09.2019
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
Merchandise Supervisor
Walmart
12.2013 - 07.2015
- Trained, mentored and oversaw team members to drive performance and sales excellence.
- Set schedules and delegated merchandising assignments to achieve demanding targets under tight deadlines.
- Upheld company merchandise standards with all displays and promotions.
Division Leading Petty Officer
US Navy
10.1992 - 11.2012
- Oversaw teams planning, implementing and realigning field and base operational strategies.
- Coordinated activities of subordinate personnel to support mission success.
- Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration.
- Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
Education
Bachelor of Arts - American Studies
The University of Texas At San Antonio
San Antonio, TX05.2023
Associate of Arts - History
San Antonio College
San Antonio, TX05.2021
Skills
- Continuous Quality Improvement (CQI)
- Document Retrieval
- Key Performance Indicators (KPI)
- Failure Analysis
- Safety oversight
- Performance monitoring
- Staff supervision
Timeline
Parking Operations Supervisor
City of San Antonio
11.2023 - Current
Team Leader, Quality Assurance
Takumi Stamping
03.2016 - 09.2019
Merchandise Supervisor
Walmart
12.2013 - 07.2015
Division Leading Petty Officer
US Navy
10.1992 - 11.2012
Associate of Arts - History
San Antonio College
Bachelor of Arts - American Studies
The University of Texas At San Antonio
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