Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Timeline
Generic

Patrick StMarie

Orlando,Fl

Summary

Experienced with leading sales teams to achieve significant revenue growth and customer acquisition. Utilizes strategic planning and effective communication to guide teams and meet targets. Track record of fostering strong client relationships and adapting to dynamic market conditions for sustained success. Sales professional with solid background in managing high-performing sales teams and driving revenue growth. Known for strong focus on team collaboration and delivering results, with reliable and adaptable approach to changing market demands. Proficient in strategic planning, client relationship management, and sales strategy development, ensuring success and growth in competitive environments.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Sales Manager

Orange Wave Solutions LLC
01.2023 - Current
  • Resolved customer issues, ensuring quick resolutions and client satisfaction.
  • Boosted sales revenue by implementing effective strategies.
  • Established strong client relationships through superior service and follow-ups.

Business Technician

Spectrum
04.2003 - 11.2022
  • Managed regional sales and services for Internet, VoIP phones, and WiFi antenna solutions.
  • Served diverse local businesses, including bars and government agencies, enhancing connectivity.
  • Handled high call volumes for billing inquiries and sales related to internet and television services.
  • Demonstrated comprehensive understanding of products and billing systems to resolve customer issues.
  • Provided maintenance for video and high-speed internet services while addressing customer care concerns.
  • Executed on-call duties involving customer support and plant operations for outage repairs.
  • Generated daily and weekly reports while diagnosing technical issues through multiple communication channels.
  • Collaborated with contractors and vendors on special projects to improve service delivery.
  • Enhanced profitability 99.9% through careful expense management modifications.

Education

Diploma - Networking Technology A+ & N

Advance Career Training
Jacksonville, Florida
01.2001

High School Diploma -

Mandarin High School/FCCJ South Campus
Jacksonville, Florida
01.1998

Skills

  • TELECOMMUNICATIONS:
  • Responsibilities included service maintenance for video and high speed internet, customer care concerns and issues, on call duties with customer or with the plant Customer billing and Tier 3 Roadrunner support, video and high speed internet outage repair, daily and weekly reports, swapping out of modems, digital boxes, and DVR's, repair of video on demand and Roadrunner and Digital Phone service Trained and working in digital phone, installation and repair Training with the new OCAP Boxes with Scientific Atlanta 8300 and 8350 High Definition Cable Cards (multi cards) Diagnosing customer's issues via telephone, internet, or on site examination products Special projects with different projects all over the city and working with contractor/venders
  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Motivational skills

Certification

SCTE Level 5 Business and WiFi Commutations

Accomplishments

    Under standing Communications from Residential to Business.

    Sales products skills to business education with customer to products.

Affiliations

  • Society of Cable Telecommunications Engineers
  • End Date Chapter 2015-02-03
  • Active State Y NC

Timeline

Sales Manager

Orange Wave Solutions LLC
01.2023 - Current

Business Technician

Spectrum
04.2003 - 11.2022

Diploma - Networking Technology A+ & N

Advance Career Training

High School Diploma -

Mandarin High School/FCCJ South Campus

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