Summary
Overview
Work History
Education
Skills
Timeline
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Patrick Thomas

Amarillo,TX

Summary

Seasoned retail management & sales veteran and highly motivational leader of people, seeking the opportunity to leverage my experience and passion for people into a new career focused on team building and talent acquisition.

Overview

17
17
years of professional experience

Work History

Inside Sales Manager - B2B

Cintas
Amarillo, TX
09.2016 - 01.2021
  • Developed and trained service team of 12-16 Partners to maximize financial growth on their routes through direct sale solutions to existing weekly customers.
  • Highly involved with recruiting, job fairs, interviews, and onboarding
  • Sold large, complex B2B solutions to industrial clients, up to $150k.
  • Served as Safety Officer for the plant to ensure compliance of all OSHA, Federal, and State Regulations- also performed ALL new-hire orientations
  • Developed a robust 5S and ergonomics program to keep Partners engaged and safe

Sr. Director of Operations

Hastings Entertainment
Amarillo, TX
08.2015 - 09.2016
  • Oversaw and supported 63 nationwide 'Hardback Cafes' within Hastings brick and mortar & dot-com operations- $30MM annual revenue
  • Recruited cafe managers through local colleges/events all over the country; sourced and hired at home office for buyers, marketing coordinators, analysts, etc.
  • Through strong emphasis on employee engagement, reduced turnover on a rolling-12 by over 50%
  • Designed and launched a highly successful private label K-Cup line, generating $500k
  • Reworked menu, marketing approach, and recipes, increasing traffic across the brand by 17%, and revenue by 29%

General Manager

Best Buy
San Angelo, TX
08.2003 - 07.2015
  • Profit Center responsibility of a high-traffic $20M Best Buy
  • Actively involved with final stage talent acquisition of all Team Members
  • Double-digit earnings growth every year in-role
  • Slashed turnover and sustained 12-20% on a rolling-12
  • Developed and Coached Store Leaders and Employees to deliver world class service, operational performance, and culture of safety and asset protection
  • Won 'President's Club' (top 5% on various KPIs, announced quarterly) every quarter in-role

Education

Bachelor of Arts - Film, Emphasis On Business

LAFS
Los Angeles, CA

Skills

  • MS Office & Google Docs
  • 'STAR' based interviewing
  • Driving profits though employee engagement
  • Servant leadership
  • Relationship building
  • Financial projections and forecasting

Timeline

Inside Sales Manager - B2B

Cintas
09.2016 - 01.2021

Sr. Director of Operations

Hastings Entertainment
08.2015 - 09.2016

General Manager

Best Buy
08.2003 - 07.2015

Bachelor of Arts - Film, Emphasis On Business

LAFS

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Patrick Thomas