Patrick Thomas
Grand Prairie,TX
Summary
Results-driven and dedicated with wide-ranging experience planning and leading operations involving small- to medium-sized manufacturing environments. Track record devising, evaluating, and implementing continuous process improvements to minimize waste and reduce costs while maximizing quality and yield. Establish effective quality control and safety programs, encouraging proactive participation across the manufacturing floor. Excellent communicator; success building cohesive teams focused on production goals, safety, and throughput Knowledgeable [Desired Position] with comprehensive background in operating and maintaining finishing equipment. Proven ability to enhance production quality and ensure timely completion of projects. Demonstrated expertise in troubleshooting machinery and collaborating with team members to meet production goals.
Overview
10
10
years of professional experience
Work History
Finishing Operator II
Gerdau Steel mill
12.2023 - 07.2025
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Streamlined data entry for production metrics, improving accuracy and accessibility of operational reports.
- Conducted routine maintenance checks to prevent unexpected machinery downtime, ensuring continuous production flow.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Installed and repaired electrical and mechanical systems, equipment and machinery to maintain proper functionality.
- Performed welding tasks as needed for equipment repair or fabrication projects, adhering to strict safety guidelines.
- Assisted in the installation and commissioning of new equipment, ensuring smooth integration into existing systems.
- Diagnosed, repaired and replaced faulty electrical, electronic and mechanical components to maintain plant safety.
Manufacturing Operations Manager
Point To Point Transportation
06.2015 - 10.2023
- Established operational objectives and work plans and delegated assignments to subordinate managers.
- Reduced average contract expenses by [Number]% through aggressive negotiations with vendors.
- Led corporate initiatives such as [Initiative description].
- Responsible for planning and supervising shipments, scheduling routes, tracking orders, and ensuring proper storage and distribution of products. They monitor transportation costs, maintain records, and ensure compliance with shipping regulations.
Account Management Executive Team Manager
LPS Consultants | Remote
03.2020 - 05.2023
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Communicated progress of initiatives and normal client operations to internal and external stakeholders.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Participated in contract negotiations and client close agreements.
- Improved account management processes by streamlining communication channels and implementing efficient tracking systems.
- Delivered detailed reports on account performance to senior leadership, facilitating informed decision-making processes.
- Worked with stakeholders throughout organization to identify opportunities for leveraging company data to drive business solutions and customer value.
- Resolved problems, improved operations and provided exceptional service.
- Excellent communication skills, both verbal and written.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained up-to-date knowledge of product and service changes.
Education
Associate Degree Business - Business Communications
South Suburban College of Cook County
05.2025
High School Diploma -
Thornton Fractional North High School
05.2010
Skills
- Machine maintenance
- Forklift and pallet jack operation
- Oxy-fuel torches
- Heavy equipment operation
- Welding expertise
- Overhead crane operation
- Steel cutting
- Industrial maintenance
- OSHA compliance
- Fall protection
- Hydraulics knowledge
- Operations oversight
- Leadership training
- Workforce planning
- Staff training/development
- Performance improvements
- Organizational structuring
Accomplishments
- Innovative Product Executive with proven ability to create highly profitable programs through marketing, training, and partner relationships.
- Innovative Product Executive with proven ability to create highly profitable programs through marketing, training, and partner relationships.
- Safety Audit - Led monthly safety audits to monitor employee behavior and ensure safe compliance with company policies and safety regulations.
- Maintenance - Reduced equipment downtime by 25% through planned maintenance.
- Troubleshooting - Adjusted controls or stopped machines and opened holding devices to correct problems.
- Supervised team of Number staff members.
- Achieved Result through effectively helping with Task.
- Achieved Result by completing Task with accuracy and efficiency.
- Documented and resolved Issue which led to Results.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Finishing Operator II
Gerdau Steel mill
12.2023 - 07.2025
Account Management Executive Team Manager
LPS Consultants | Remote
03.2020 - 05.2023
Manufacturing Operations Manager
Point To Point Transportation
06.2015 - 10.2023
Associate Degree Business - Business Communications
South Suburban College of Cook County
High School Diploma -
Thornton Fractional North High School
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