Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Patrick Thorn

Rutherfordton

Summary

Results-oriented professional with a proven track record at Lowe's Home Improvement, driving operational efficiency and fostering team collaboration. Skilled in troubleshooting, physical dexterity, and ensuring customer satisfaction. Demonstrates a strong commitment to excellence and continuous improvement through exceptional recordkeeping and time management abilities. Adaptable and highly motivated individual with a passion for growth, efficiency, and meeting company needs through analytical problem-solving skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Material Handler

Baxters Health Care
03.2025 - Current
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.

BARN HAND

The Sanctuary at Red Bell Run
06.2023 - 03.2025
  • Organized and maintained inventory of supplies such as feed, bedding and veterinary products.
  • Groomed and bathed horses, caring for manes and tails.
  • Monitored health of horses including administering medications and providing general care.
  • Inspected paddocks regularly for signs of wear or damage to fences, gates, water troughs.
  • Assisted in barns, stalls, and fence upkeep with mucking, repairing, and painting.
  • Replaced sawdust and hay in stalls to reduce mold.
  • Followed safety protocols when handling equine equipment and working with animals.
  • Exercised animals and performed general care to maintain optimal health.
  • Communicated effectively with owners about animal progress and changes in behavior.

WAREHOUSE MANAGER

Casket Sales Inc.
08.2021 - 07.2023
  • Guided loading and unloading of goods, maintaining safety standards at all times.
  • Planned layout of warehouse to achieve optimum space for product.
  • Reviewed and analyzed inventory reports to identify areas of improvement in the warehouse.
  • Ensured efficient management of warehouse operations and personnel, including receiving, loading, unloading, storage, inventory control, shipping, distribution and returns.
  • Oversaw warehouse job functions to meet on-time delivery needs.
  • Managed and directed daily activities of production and operations.
  • Coordinated with other departments to ensure that customer orders were filled accurately and efficiently.
  • Utilized strong problem-solving skills to resolve issues in a timely manner.

DEPARTMENT SUPERVISOR

Lowe's Home Improvement
10.2012 - 08.2021
  • Coordinated daily activities to ensure timely completion of tasks within established deadlines.
  • Evaluated employee performance regularly and provided constructive feedback for growth opportunities.
  • Maintained knowledge of product ranges and services to improve customer experience.
  • Lead weekly team meetings to discuss upcoming tasks, review project status updates, and resolve any issues or concerns.
  • Implemented strategies for conflict resolution among team members.
  • Cultivated strong working relationships with internal and external stakeholders to ensure effective communication and collaboration.
  • Facilitated interdepartmental communications between various teams in order to foster a cohesive work environment.
  • Created reports detailing progress towards established goals and presented findings at quarterly meetings.
  • Trained and supervised associates on customer service excellence and strong company culture.
  • Resolved conflicts and disciplinary issues within the department.
  • Delivered excellent customer service, driving quality shopping experiences.
  • Handled escalated customer issues, driving customer satisfaction and repeat business.
  • Mentored staff on best practices for process improvement to optimize workflow efficiency.
  • Met or exceeded operating standards for brand consistency.
  • Advised executive management on departmental matters as needed while representing the interests of the team.
  • Collaborated with other departments across the organization to facilitate cross-functional projects.
  • Managed all aspects of department operations, including scheduling, budgeting, staffing and resource allocation.
  • Recruited new talent by conducting job interviews, selecting qualified candidates, onboarding new hires, and providing orientation sessions.
  • Oversaw the development, implementation, and maintenance of policies and procedures within the department.

Education

High School Diploma -

R-S Central Highschool
Rutherfordton
06-2009

Skills

  • Customer service

  • Workplace cleanliness

  • Positive attitude

  • Teamwork and collaboration

  • Equipment safety

  • Materials management

  • Sales

  • Decision-making

  • Problem resolution

  • Workplace safety

Certification

  • Forklift Certification
  • CPR Certification

Timeline

Material Handler

Baxters Health Care
03.2025 - Current

BARN HAND

The Sanctuary at Red Bell Run
06.2023 - 03.2025

WAREHOUSE MANAGER

Casket Sales Inc.
08.2021 - 07.2023

DEPARTMENT SUPERVISOR

Lowe's Home Improvement
10.2012 - 08.2021

High School Diploma -

R-S Central Highschool

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