Patrick Tipton
Stow
Summary
Dynamic small business owner with a strong background in managing daily operations and negotiating contracts. Recognized for attention to detail and problem-solving skills, contributing to enhanced service delivery and customer loyalty.
Overview
14
14
years of professional experience
1
1
year of post-secondary education
Work History
Small Business Owner
The Tipton Company LLC
Stow
09.2019 - Current
- Managed daily operations to ensure efficient service and customer satisfaction.
- Developed marketing strategies to enhance brand visibility and attract new clients.
- Oversaw inventory management, maintaining optimal stock levels for products.
- Researched similar businesses to determine competitive advantages.
- Set pricing structures according to market analytics and emerging trends.
- Negotiated contracts with vendors, suppliers and customers.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- In home sales - meet with homeowners and ask questions to assess homeowners needs and leave with a signed contract .
- Qualify potential customers and assess tjeir needs and motivations.
- Follow up after sale to ensure a seamless purchasing experience .
- Follow up to ensure the receipt of positive Google reviews.
- Job planning
- Material acquisition
- Scheduling of skilled trades
- Communicate with homeowners as well as contractors to avoid misunderstandings.
- Set expectation for installation and ensure that “jobs“ are completed on time and customers are “raving fans” upon completion of work.
- Ensure job site is cleaner after we leave than it was before we arrived.
- Instruct contractors in regards to cleanliness , expectations as far as language and grooming while on the job site.
- Final inspection of all work completed to ensure a “positive customer experience “
Window Installer
Self Employed Services
Cleveland
01.2014 - 07.2019
- Installed various types of windows in residential properties.
- Measured and assessed openings for accurate window fitment.
- Utilized hand tools and power equipment for installations.
- Exterior cladding - fabrication and installation
Production carpenter
Local 285 and various private companies
Akron
01.2012 - 01.2014
- Constructed frameworks using various wood types and materials for residential projects.
- Installed doors, windows, and cabinetry according to specifications and blueprints.
- Operated power tools safely for cutting, shaping, and assembling wood components.
Education
Installation Master - Installation Masters
AMAA
01.2015 - 02.2015
NA - Carpenters Apprentice School 4th Year
NEO Carpenters School
Richfield , OH 01.2012 - 01.2013
Some College (No Degree) - Surgical Technology
University of Akron
Akron, OHSkills
- Qualify potential customers
- Close for appointment
- Set expectation before the sales appointment to make a decision on the first appointment
- Gain homeowners confidence by listening and asking open ended questions as well as minor commitment questions - Gain the confidence and trust of homeowner and ask for their business
- Overcome objections and ask for their business
- Follow up and keep my word and commitments made to homeowner
- Follow thru - follow up - prevent and mitigate any “issues” or “concerns” before they escelate
Accomplishments
- Gold level sales producer - American Honda Motor Corporation
- Always in top ten percent - regardless of the company or product.
- Willing to work straight commision
- Im the best you’ll ever meet
- Ill prove it with results.
Timeline
Small Business Owner
The Tipton Company LLC
09.2019 - Current
Installation Master - Installation Masters
AMAA
01.2015 - 02.2015
Window Installer
Self Employed Services
01.2014 - 07.2019
Production carpenter
Local 285 and various private companies
01.2012 - 01.2014
NA - Carpenters Apprentice School 4th Year
NEO Carpenters School
01.2012 - 01.2013
Some College (No Degree) - Surgical Technology
University of Akron