Patrick Tolliver
Fairfax,VA
Summary
I am Junior undergraduate with a track record of academic excellence who is seeking a part-time position on campus. By working on campus, I hope to gain valuable work experience and develop excellent communication and time management skills.
Overview
4
4
years of professional experience
Work History
Lifeguarding
Kings Dominion
Doswell, VA
05.2023 - 08.2024
- Participated in weekly training courses to stay up to date in water rescue techniques.
- Cautioned swimmers regarding unsafe practices and safety hazards.
- Filled out incident and accident reports, and submitted them to supervisor.
- Patrolled beach or pool areas on foot and in towers to monitor activities of swimmers and surfers.
- Identified emergency situations or potential drownings, and entered the water for lifesaving measures.
Crew member
Sweet Frog
ASHLAND, VA
04.2022 - 06.2022
- Kept restaurant lobby, front counter, and restrooms neat and clean throughout shift
- Talked pleasantly with customers while taking orders and promoted a positive image for business
- Processed payments on the cash register and counted back bills and change to patrons
- Served food and beverages at take-out counters to provide fast service to waiting guests
Crew member
Starbucks
Ashland, VA
02.2022 - 04.2022
- Interacted pleasantly with guests to deliver quality customer service
- Served food quickly for positive guest experiences
- Kept restaurant lobby, front counter, and restrooms neat and clean throughout shift
Crew member
Kings Dominion
Doswell, VA
10.2021 - 01.2022
- Wiped down tables and equipment, swept and refilled stock
- Presented orders to guests within anticipated service times
- Kept restaurant lobby, front counter, and restrooms neat and clean throughout shift
- Drove team success by quickly completing assigned tasks
Crew member
Chick-fil-A
HENRICO, VA
03.2021 - 08.2021
- Served food quickly for positive guest experiences
- Interacted pleasantly with guests to deliver quality customer service
- Entered orders into the computer system to send order details to the kitchen, mentioning customers' special requests and food allergies in person
- Packed fast-food products in approved containers, cups, and bags
- Packaged menu items into bags or trays and placed drink orders into carriers
Service Ambassador
Panera Bread
HENRICO, VA
09.2020 - 02.2021
- Created attractive visual displays for new products and current promotions
- Answered customers' questions and addressed problems and complaints in person and via phone
- Stocked shelves and cases with new or transferred items
- Prepared quality products while maintaining portion control and presentation within service goal times
Education
Bachleor degree - psychology
George mason university
Fairfax, VA03.2023
High School Degree -
Patrick Henry High School
Ashland, VA06.2022
Skills
- Critical Thinking
- Clear communication
- Teamwork
- Flexibility in time management
- Problem solving
- Customer service experience
- Analytical Thinking
- Active Listening
- Problem Resolution
- Customer Service
Timeline
Lifeguarding
Kings Dominion
05.2023 - 08.2024
Crew member
Sweet Frog
04.2022 - 06.2022
Crew member
Starbucks
02.2022 - 04.2022
Crew member
Kings Dominion
10.2021 - 01.2022
Crew member
Chick-fil-A
03.2021 - 08.2021
Service Ambassador
Panera Bread
09.2020 - 02.2021
Bachleor degree - psychology
George mason university
High School Degree -
Patrick Henry High School
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