Patrick Trad
Windcrest,TX
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Ruth's Chris Steak House
07.2013 - 05.2016
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Defined clear targets and objectives and communicated to other team members.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Server / Training Manager
Little Rhein Steakhouse
10.2010 - 04.2013
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Trained and developed staff to increase store profit and customer satisfaction
- Achieved company objectives in sales, service, quality, and appearance of the restaurant and bar through the proper training of employees and effective implementation of policies and procedures.
Server / Training Manager
Boudro’s Bistro
06.2003 - 09.2010
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained all standards and procedures set forth by Boudro’s Bistro by continuous training and coaching and ensuring staff accountability.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
MBA - Business Management
Texas A&M-San Antonio
San Antonio, TX05-2019
Bachelor of Arts - English Language And Literature
Texas A&M-Corpus Christi
Corpus Christi, TXNaval Nuclear Steam Plant Systems
U.S. Naval Nuclear Power School
Orlando, FLSkills
- Analytical problem resolution
- Analytical reasoning
- Critical thinking skills
- Effective verbal communication
- Effective written communication
- Team management
- Inventory management
- Supportive service mindset
- Food service management
- Food safety management
- Food assembly skills
- Technical knowledge base
- Skilled in Word, Excel, PowerPoint, and Outlook
- Preventive equipment maintenance
- Quality assurance evaluation
- Activity monitoring and analysis
- Experienced maintenance technician
- Technical troubleshooting
- Steam plant management
- Mechanical and hydraulic systems expertise
- HVAC cooling systems
- Systematic distillation
Timeline
Assistant Manager
Ruth's Chris Steak House
07.2013 - 05.2016
Server / Training Manager
Little Rhein Steakhouse
10.2010 - 04.2013
Server / Training Manager
Boudro’s Bistro
06.2003 - 09.2010
MBA - Business Management
Texas A&M-San Antonio
Bachelor of Arts - English Language And Literature
Texas A&M-Corpus Christi
Naval Nuclear Steam Plant Systems
U.S. Naval Nuclear Power School
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