Patrick Tucker
Manteca,CA
Summary
Tenacious portfolio leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
16
16
years of professional experience
Work History
District Manager Trainer
Starbucks Coffee Company
04.2021 - Current
- Developed customized training plans for newly promoted and newly hired District Managers, addressing specific skill gaps and promoting career growth.
- Streamlined regional training processes for increased efficiency and productivity.
- Collaborated with management to identify training needs and develop appropriate solutions.
- Coordinated cross-functional teams to ensure effective delivery of training materials and resources.
- Spearheaded the adoption of new training technologies, resulting in a more engaging learning experience for employees.
- Conducted regular audits of region-wide training activities to maintain compliance with industry standards and regulations.
- Mentored peers, providing guidance on best practices and professional development opportunities.
- Organized workshops and seminars for employees at all levels, promoting a culture of continuous learning within the organization.
- Created in-depth training resources for employees.
District Manager
Starbucks Coffee Company
05.2018 - Current
- Managed several district-teams within the Bay Area and the Central Valley, with the most recent district in Turlock (a $35+ million dollar annual portfolio).
- Developed and executed strategic plans for district growth, leading to increased profitability (consistently leading a 10% revenue growth year over year).
- Led the implementation of company-wide initiatives at the regional level, ensuring alignment with corporate goals.
- Collaborated with cross-functional teams to drive continuous improvement efforts throughout the organization.
- Enhanced customer satisfaction through proactive problem-solving and exceptional service delivery standards.
- Fostered a positive work culture by promoting open communication channels between staff members at all levels of the organization.
- Conducted regular performance reviews for direct reports, providing constructive feedback and setting clear expectations for future success.
- Spearheaded talent acquisition initiatives within the district, attracting high-caliber candidates for key positions.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
- Executed many professional development opportunities including but not limited to dual-district-managing (multiple times), and leading regional operations, flying to corporate offices to collaborate on and spearhead the lead of a major product launch (OLEATEO) to a portfolio of 100+ locations.
Store Manager & Store Manager Trainer
Starbucks Coffee Company
05.2011 - 04.2018
- Managed several locations during tenure
- Enhanced customer satisfaction through consistent delivery of high-quality beverage, food and service.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Implemented efficient scheduling practices to ensure optimal staffing levels during all day parts.
- Streamlined operational processes to improve overall efficiency without compromising service or product quality.
- Evaluated performance metrics regularly, identifying areas for improvement and adjusting strategies accordingly for continued growth in sales figures.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Collaborated with other managers to develop cross-functional solutions for increased store performance.
- Developed a comprehensive training program for new store managers, resulting in improved performance and faster onboarding.
Barista | Supervisor | Assistant Store Manager
Starbucks Coffee Company
03.2008 - 04.2011
Education
College of San Mateo
San MateoSkills
- Strategic Planning
- Leadership Development
- Consulting
- Business Development
- Team Building Practices
- Training and coaching
Accomplishments
- Awarded Store Manager of the Year in 2015
- Awarded District Manager of the Year in 2020
Timeline
District Manager Trainer
Starbucks Coffee Company
04.2021 - Current
District Manager
Starbucks Coffee Company
05.2018 - Current
Store Manager & Store Manager Trainer
Starbucks Coffee Company
05.2011 - 04.2018
Barista | Supervisor | Assistant Store Manager
Starbucks Coffee Company
03.2008 - 04.2011
College of San Mateo
Similar Profiles
Adrianna BrownAdrianna Brown
Barista (Transfer) at Starbucks Coffee CompanyBarista (Transfer) at Starbucks Coffee Company
Haley MartinHaley Martin
Store Manager at Starbucks Coffee CompanyStore Manager at Starbucks Coffee Company
Nicholas NuryNicholas Nury
District Manager at Starbucks Coffee CompanyDistrict Manager at Starbucks Coffee Company
Zeming ZhaoZeming Zhao
Shift Supervisor at STARBUCKS COFFEE COMPANYShift Supervisor at STARBUCKS COFFEE COMPANY
Ruby MendozaRuby Mendoza
In-Home Babysitter at Gilbert FuentesIn-Home Babysitter at Gilbert Fuentes