Patrick Valdes
Brooklyn,USA
Summary
Dynamic and personable professional with a proven ability to excel in customer-focused roles, emphasizing relationship building and effective communication. Possesses a solid understanding of sales principles and customer service techniques, consistently driving positive experiences while achieving sales targets. Strong background in high-paced environments enhances exceptional conflict resolution skills and the ability to efficiently manage diverse customer needs. An artistic visionary with expertise in music production and photography, dedicated to delivering high-quality service and fostering positive interactions across various fields.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Private Music Instructor
Independent Company-Remote
01.2025 - Current
- Planned and prepared individual music lessons to support student needs.
- Explained music theory, aural skills and fundamental concepts to teach students to understand, analyze, perform and create music digitally.
Private Photographer
Independent Consultant-Berlin, MD
12.2024 - Current
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Planned and prepared for on-location and studio shoots.
- Developed strong relationships with clients through clear communication and professionalism.
Certified Nursing Assistant (CNA)
ATLANTIC GENERAL HOSPITAL-Berlin, MD
09.2024 - 06.2025
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Certified in CPR
Hostess/Server
Manna Asian Cuisine-Salisbury, MD
05.2024 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Prepped and served customers food for dine-in or takeout
Hostess/Cashier
Kaiju Sushi and Ramen Bar-Berlin, MD
02.2024 - 05.2024
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Completed daily side work and opening and closing duties without fail.
- Backed up servers by checking on tables and retrieving items for guests.
Car Wash Attendant
Zoom Car Wash-Berlin, MD
10.2022 - 02.2024
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
- Was one of the top performer in sales
- Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
- Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
Buffet Host
Flaming Grill Buffet-Salisbury, MD
10.2021 - 12.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Education
College Education - Nursing
Wor-Wic Community College
Salisbury, MD03.2024
Skills
- Multitasking
- Positive attitude
- Customer service
- Quick learner
- Time management
- Patient care
- Supporting personal needs
- Music production software
- Music theory
- Recording techniques
- Music composition
- Writing lyrics
- Virtual instruments
- Sound design
- Teamwork and collaboration
- Problem-solving skills
- Photo editing
- Video editing
- Retouching and color correction
- Creative artistic vision
- Visual storytelling
Accomplishments
- The CNA team on MedSurg was awarded the "Daisy Award" for our excellent patient care and remarkable work during medical emergencies.
- Taught 3 students over the course of 3 years about music production and arrangement.
- Made an impact on every employer at previous jobs worked with work ethic and personality
- Started a brand for the artistry and music production
- Wrote and produced 3 singles and counting
- Created an art channel with original works
Certification
CNA October 2024 to October 2025
Timeline
Private Music Instructor
Independent Company-Remote
01.2025 - Current
Private Photographer
Independent Consultant-Berlin, MD
12.2024 - Current
Certified Nursing Assistant (CNA)
ATLANTIC GENERAL HOSPITAL-Berlin, MD
09.2024 - 06.2025
Hostess/Server
Manna Asian Cuisine-Salisbury, MD
05.2024 - Current
Hostess/Cashier
Kaiju Sushi and Ramen Bar-Berlin, MD
02.2024 - 05.2024
Car Wash Attendant
Zoom Car Wash-Berlin, MD
10.2022 - 02.2024
Buffet Host
Flaming Grill Buffet-Salisbury, MD
10.2021 - 12.2021
College Education - Nursing
Wor-Wic Community College
Total Experience
- Lots of volunteer work at private venues requiring catering and food service
- Personal photographer and photo editor for independent model
- Individual multimedia production company through Fiverr
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