Summary
Work History
Education
Skills
Languages
Timeline
Generic

Patrick Valentin

Tualatin,OR

Summary

Proven Customer Service Representative with a track record of enhancing customer loyalty at Pizza Hut, adept in conflict resolution and active listening. Excelled in high-stress situations, leveraging critical thinking and data entry skills to efficiently resolve disputes, boosting repeat business. Collaborative and skilled in payment processing, consistently achieving satisfactory outcomes for customers and company.

Work History

Customer Service Representative

Pizza Hut
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Crew Member

Taco Bell
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.

Education

Tualatin Highschool
Tualatin, OR
06.2021

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Conflict resolution
  • Payment processing

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Customer Service Representative

Pizza Hut

Crew Member

Taco Bell

Tualatin Highschool

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Patrick Valentin