Patrick Vogelsong
Nursing Executive
Portland,OR
Summary
High-performing Director of Nursing with a passion for quality healthcare. 20+ years of leadership experience impacting positive organizational outcomes through team engagement, strategic planning, and streamlining processes. Confident in ability to collaborate with inter-disciplinary teams to solve complex, high-stakes problems. Committed to continuous improvement and contributing to team success.
Overview
35
35
years of professional experience
Work History
Director of Nursing
OHSU Doernbecher Children's Hospital
Portland, OR
06.2021 - Current
- Collaborated with staff, management and external groups to coordinate patient care.
- Performed rounds to observe care and interview staff, residents and families.
- Established new policies and updated existing policies to improve standard of care for patients.
- Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
- Evaluated work performance of 7 nursing personnel to determine wage increases and implement discipline.
- Identified department issues to recommend corrective actions.
- Spearheaded and implemented new projects to expand scope of engagement.
- Lead staffing task force to address challenges related to Covid-19 including redeployment, recruitment, hiring, orientation
- Improved quality metrics in pediatrics including 1-year CLABSI free in pediatric hospital and 1,000+ days in Medical/Surgical unit
- Implemented transition to practice program for pediatric critical care
- Decreased RN vacancy rates by 33% in 3 months
- Improved RN turnover to 16% (below organization targets)
- Established the covid-19 mobile testing/vaccination sites
- Created strength-based leadership team to improve employee engagement, communication, and transparency
- Developed strategic plans to support strategic organizational goals including patient experience, finance, safety, and others
- Revised organizational structure to meet current and future operational needs including leader succession planning
- Initiated financial competency training for nursing leaders to assess, evaluate and impact areas of success and opportunity for each department
- Improved staff culture and engagement by improving communication platforms, and promoting positive work/life balance through employee resilience/wellness methods and resources
- Implemented charge nurse roles for several specialty areas with potential for continuing nurse development
- Promoted diversity, inclusion, and equity through intentional, objective hiring practices, establishing a BIPOC employee podcast group, and partnership with employee resource groups to support organizational objectives
- Chair Culture of Safety Oversight Committee
Nurse Manager II
OHSU Doernbecher Children's Hospital
Portland, OR
06.2019 - 06.2021
- Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
- Supervised, directed and motivated high-quality performance from nursing staff.
- Reviewed department performance and adjusted coverage to compensate for changing conditions.
- Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives .
- Established and continuously optimized unit schedules and individual work assignments.
- Supervised professional and paraprofessional nursing staff and delegated tasks to maintain continuum of care.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Managed 105 nurses and nursing activities in 16-pediatric ambulatory specialties and primary care clinics while maintaining outstanding patient satisfaction and care standards.
Adjunct Nursing Instructor
Denver College Of Nursing
Denver, CO
12.2018 - 06.2019
- Monitored progress of each student and provided formal evaluation upon completion of clinical placements.
- Developed and created clinical and didactic assignments to assess student skills.
- Coached underperforming students to help meet clinical objectives
- Prepared and administered weekly examinations to test student skills.
- Identified and assigned appropriate activities and projects to enhance student learning.
- Prepared course materials such as syllabi, homework assignments and handouts for distribution or use within classroom.
- Compiled, administered and graded examinations to evaluate and record student comprehension levels.
- Prepared and delivered lectures to undergraduate students on topics such as pharmacology, IV therapy, and community health care practices.
Associate Nurse Manager
UCHealth University Of Colorado Hospital
Aurora, CO
11.2017 - 05.2019
- Related to and resolved patient concerns.
- Collaborated with medical directors and providers within practice operations.
- Managed day-to-day operations and workflows for nursing department.
- Recruited, hired and trained nursing department staff.
- Coached and developed clinical employees by providing support and guidance.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Number 1 Academic Medical Center for Quality by University Health System Consortium (UHC), America’s Top Hospitals by US News & World Report
- Achieved Level I Trauma Center through interdisciplinary collaboration
- Chaired application effort resulting in ENA Lantern Award
- Lead patient experience task force for department and hospital
- Internationally recognized for emergency department operations and innovation to improve quality benchmark metrics including:
- Door to provider time from 67 to 5.7 minutes
- ED length of stay improvement from 220 to 140 minutes
- Left without being seen rate from 5.5% to 0.5%
- Patient experience scores from bottom decile to 76% (highest ranking in 10 years)
- Arrival time to admission order improved 26% in 3 months
- Improved patient fall rate to 0.055 falls per 1000 patients
Clinical Nurse Coordinator
HCA Sky Ridge Medical Center
Lone Tree, CO
08.2016 - 05.2018
- Educated patients and families on treatment, expected outcomes and discharge instructions, serving as advisory resource to patients and families to facilitate recovery.
- Oversaw admissions and discharges and scheduling of nursing staff.
- Sought opportunities to improve patient care, outcomes and nursing staff performance.
- Evaluated nursing staff's performance and developed education programs and professional development opportunities to improve individual and team competencies, clinical knowledge and delivery of care.
- Interacted effectively with department managers to promptly correct problems and improve services.
- Oversaw training, staffing and education of all nurses and EMT staff.
- Administered performance evaluations and probationary reviews to assess nursing personnel.
- Motivated nursing staff to pursue advanced training and collaborated with unit leaders to identify skill needs.
- Directed day-to-day nursing and operational functions for 24-bed nursing emergency room, ensuring exceptional delivery of care when developing well-rounded nursing teams.
Registered Nurse, Emergency Department
HCA Sky Ridge Medical Center
Lone Tree, CO
05.2016 - 08.2016
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
- Provided direct patient care, stabilized patients and determined next course of action.
- Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
- Audited charts and reviewed clinical documents to verify accuracy.
- Collected blood, tissue and other laboratory specimens and prepared for lab testing.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Managed care from admission to discharge.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Delivered proper care to victims of domestic violence in emergency room setting.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Emergency Medical Technician Lead
HCA Swedish & Sky Ridge Medical Centers
Englewood & Lone Tree, CO
01.2011 - 05.2016
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Collected blood, tissue and other laboratory specimens and prepared for lab testing.
- Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
- Orchestrated quality-driven, cost-effective care in high-volume trauma center setting.
- Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
- Managed 10 EMTs and EMT activities in 24-bed emergency department.
Operations & Process Manager
Best Buy Inc
Centennial, CO
01.2008 - 01.2013
- Top Achieving store (2009, 2010, and 2012)
- Responsible for $30M operational budget
- Established local chapter of Employee Business Network for LGBTQ, Black Employee Network, INCLUDE, SAGE and others
- Achieves financial and productivity targets
- Strong connection between planning and execution
- Exceptional time management and prioritization
- Uses data to determine patient care and quality improvement
- Develops and implements leadership curriculum and training
- Inspires teamwork and positive employee experience
- Promotes staff development through effective coaching, education, and feedback
- Exceptional customer service and conflict resolution
- Promotes collaborative and innovative solutions to complex opportunities
- Effective project development and management
- Professional collaboration to achieve organization and department metrics
- Established positive and effective communication among staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
- Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
- Investigated and resolved departmental non-conformances.
- Advanced productivity KPIs by leading trainings on procedures and safety practices.
- Directed initiatives to achieve regulatory compliance, foster good manufacturing practices and meet component quality standards.
- Increased profit by streamlining operations.
Retail District Manager
Blockbuster Video
Denver, CO
05.2003 - 05.2008
- Controlled store inventory and reviewed cash handling and operations reports.
- Exhibited excellent people skills during interaction with employees and customers.
- Trained and developed new employees for ease of transition into team.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Answered questions about store policies and addressed customer concerns.
- Trained team members in successful strategies to meet operational and sales targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Created visual store strategy based on market trends.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Organized meetings for up to 200 staff members to discuss upcoming promotions, key strategies and tasks.
- Maintained quality brand image exposure in alignment with corporate standards.
- Managed controllable P&L line items to improve margins.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
Assistant Manager of Operations & Health
HRCA
Highlands Ranch, CO
03.2001 - 09.2006
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated injured or ill persons to determine nature and extent of concerns.
- Learned new techniques to better serve patients' needs.
- Kept up with continuing education requirements to maintain certification.
Warehouse Lead
Graebel Van Lines
Aurora, CO
05.1999 - 03.2001
- Trained employees on equipment operation and safety protocols.
- Oversaw daily operations and shipping and handling processes.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns and transfers.
- Loaded, unloaded and sorted cargo as part of accurate and efficient weekly shipments.
Manager
AMC Theatres
Englewood, CO
05.1995 - 03.2000
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
Education
MBA - Healthcare Administration
Western Governors University
Salt Lake City, UT09.2019
Master of Science - Nursing Administration
Western Governors University
Salt Lake City, UT09.2018
Bachelor of Science - Nursing
Denver College of Nursing
Denver, CO03.2016
Bachelor of Science - Biology
University of Colorado
Denver, CO12.2002
Skills
- Critical Thinking
- Operational Records Maintenance
- Process Improvement
- Clinical Operations Management
- Financial Operations Oversight
- Strategic Planning
- Nursing Ethics
- Leadership and Guidance
- Hospital Admissions
- Emergency Response
- Nursing Staff Management
- Nurse Education and Training
Affiliations
Goal-driven, compassionate, and accountable professional with over 20 years leadership and management experience in multiple disciplines including healthcare and hospital systems.
Ability to utilize strong communication, organizational, and problem-solving skills with multiple departments and institutions to promote a positive environment for patients and employees. Northwest Organization of Nurse Leaders
Emergency Nurses Association
The Mango Project – Yumbe, Uganda
Make a Wish Foundation
Boys & Girls Club
Habitat for Humanity
Licenses & Certifications
REGISTERED NURSE
Oregon State Board of Nursing – 201901801RN expires 04/2023
Washington State Department of Health – RN61045192 expires 04/2023
NURSE EXECUTIVE – BOARD CERTIFIED
American Nurses Credentialing Center, expires 09/2025
CERTIFIED EMERGENCY NURSE
Board of Certification for Emergency Nursing; expires 12/2024
TRAUMA CERTIFIED REGISTERED NURSE
Board of Certification for Emergency Nursing; expires 03/2025
ADVANCED CARDIAC LIFE SUPPORT
PEDIATRIC ADVANCED LIFE SUPPORT
BLS HEALTHCARE PROVIDER
American Heart Association; expires 10/2023
Timeline
Director of Nursing
OHSU Doernbecher Children's Hospital
06.2021 - Current
Nurse Manager II
OHSU Doernbecher Children's Hospital
06.2019 - 06.2021
Adjunct Nursing Instructor
Denver College Of Nursing
12.2018 - 06.2019
Associate Nurse Manager
UCHealth University Of Colorado Hospital
11.2017 - 05.2019
Clinical Nurse Coordinator
HCA Sky Ridge Medical Center
08.2016 - 05.2018
Registered Nurse, Emergency Department
HCA Sky Ridge Medical Center
05.2016 - 08.2016
Emergency Medical Technician Lead
HCA Swedish & Sky Ridge Medical Centers
01.2011 - 05.2016
Operations & Process Manager
Best Buy Inc
01.2008 - 01.2013
Retail District Manager
Blockbuster Video
05.2003 - 05.2008
Assistant Manager of Operations & Health
HRCA
03.2001 - 09.2006
Warehouse Lead
Graebel Van Lines
05.1999 - 03.2001
Manager
AMC Theatres
05.1995 - 03.2000
MBA - Healthcare Administration
Western Governors University
Master of Science - Nursing Administration
Western Governors University
Bachelor of Science - Nursing
Denver College of Nursing
Bachelor of Science - Biology
University of Colorado
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