Patrick Wall
Brooklyn,NY
Summary
Experienced General Manager and Production Manager with a background in live events, restaurant operations, and staff leadership. Skilled in scheduling, inventory control, training, and customer service. Proven ability to coordinate teams, resolve issues, and maintain smooth operations under changing priorities.
Overview
32
32
years of professional experience
Work History
General Manager/Production Manager
Coney Island USA, Inc.
Brooklyn, NY
01.2009 - Current
- Supported logistics for performances, exhibits, and community programs.
- Coordinated daily operations for Coney Island USA nonprofit entertainment and cultural venue, ensuring smooth functioning of activities.
- Facilitated staff schedules, supported hiring processes, and supervised employees across departments to enhance team effectiveness.
- Worked with artists, volunteers, and community partners on programming needs.
- Resolved guest concerns and staff issues through clear, professional communication.
- Oversaw production schedules for Coney Island USA live events and performances, aligning resources to meet program needs.
Assistant Manager
Hotel State College & Co.
State College, Pennsylvania
03.2003 - 09.2008
- Managed daily restaurant operations for dining room, kitchen, and guest service
- Managed day-to-day operations of the restaurant, including scheduling, budgeting, and inventory control.
- Scheduled staff shifts and balanced labor coverage for busy service periods
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Supervised food safety checks and maintained health code compliance
- Coordinated inventory ordering and monitored supply levels for restaurant operations
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Sales Associate
Wal-mart Stores Inc. Store 1640
State College, Pennsylvania
08.1994 - 03.2003
- Trained new team members in cash register operation, stock procedures, and customer services.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed returns, exchanges, and refunds in accordance with company policies.
Education
Some College (No Degree) - Graphic Arts
Penn State University
State College, PASkills
- Production scheduling
- Team supervision and leadership
- Customer service excellence
- Problem solving and decision making
- Conflict resolution
- Staff training
- Decision making
- Team leadership
- Staff training
- Staff scheduling
Timeline
General Manager/Production Manager
Coney Island USA, Inc.
01.2009 - Current
Assistant Manager
Hotel State College & Co.
03.2003 - 09.2008
Sales Associate
Wal-mart Stores Inc. Store 1640
08.1994 - 03.2003
Some College (No Degree) - Graphic Arts
Penn State University