Patrick Waukau
Keshena,WI
Summary
Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. 7 years of progressive IT experience. Seasoned System Administrator with progressive experience marked by continuous contributions above and beyond requirements. Career achievements in large-scale software deployments, network buildouts and data security.
Overview
22
22
years of professional experience
1
1
Certification
Work History
IT Systems Administrator
North Star Mohican Casino
04.2015 - Current
- Secured network systems by implementing robust security protocols, mitigating risks associated with cyber threats.
- Reduced downtime by proactively identifying potential issues and resolving them before they escalated.
- Enhanced system performance by optimizing server configurations and implementing regular maintenance routines.
- Managed critical infrastructure upgrades, ensuring minimal disruption to business operations during transitions.
- Coordinated data backup strategies, safeguarding critical business information from loss or damage due to unforeseen events.
- Improved user experience by troubleshooting application issues and collaborating with developers on necessary updates or enhancements.
- Diagnosed and resolved hardware and software issues.
- Planned and implemented upgrades to system hardware and software.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
Multimedia Outreach Specalist
College Of Menominee Nation
06.2006 - 02.2015
- Increased community engagement by implementing targeted outreach strategies and regularly participating in relevant events.
- Developed successful partnerships with local organizations for mutually beneficial collaboration and resource sharing.
- Conducted comprehensive needs assessments to identify gaps in services and develop tailored solutions for diverse populations.
- Enhanced program effectiveness by continuously evaluating outcomes and implementing data-driven improvements.
- Facilitated workshops, trainings, and presentations to educate community members on available resources and services.
- Created marketing materials, including brochures, flyers, and social media content to increase program visibility within the community.
- Secured grant funding through persuasive proposal writing to support ongoing programs and new initiatives within the organization.
Surveillance Officer
Menominee Casino Resort
06.2002 - 09.2004
- Enhanced security measures by conducting regular surveillance of premises and monitoring CCTV systems.
- Reduced potential threats by identifying suspicious activities and promptly reporting to relevant authorities.
- Maintained a safe environment for staff and visitors through diligent observation and quick response to potential hazards.
- Collaborated with the security team, ensuring smooth communication and swift action in emergency situations.
- Ensured compliance with company policies and procedures through consistent monitoring and enforcement of rules among employees and visitors.
- Monitored gambling activities for compliance with state and local regulations.
- Reported violators and incidents to correct staff members and followed up with detailed documentation.
Education
Associate of Applied Science - Microcomputer Specialist
College of Menominee Nation
12.2008
Associate of Arts - Sustainable Development
College of Menominee Nation
Keshena, WI06.2008
Skills
- Project management
- Infrastructure design
- Vendor management
- Application support
- Network Security
- Software Management
- System Upgrades
- MCSE Certification
Certification
VMWare Administrator Training - August 2023
Microsoft Certifications
- MCP – Earned 12/2015
- MCSA Server 2012 – Earned 12/2015
- MCSE Cloud and Infrasructure – Earned 5/2018
- MCSA Server 2016 – Earned 5/2018
Timeline
IT Systems Administrator
North Star Mohican Casino
04.2015 - Current
Multimedia Outreach Specalist
College Of Menominee Nation
06.2006 - 02.2015
Surveillance Officer
Menominee Casino Resort
06.2002 - 09.2004
Associate of Applied Science - Microcomputer Specialist
College of Menominee Nation
Associate of Arts - Sustainable Development
College of Menominee Nation
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