Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Patrick Wilder

San Jose,CA

Summary

Quality Manager with 27 years of documented quality control success. Develops specific and measurable goals, improvements, and standards to continuously and consistently improve quality and reduce and eliminate errors. Successfully audits and maintains product accuracy and timely delivery resulting in customer satisfaction. Initiates quality-related SOP training and enforces procedural adherence.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Quality Manager

Nortra Cables
08.1998 - Current
  • Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
  • Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
  • Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
  • Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
  • Updated quality control standards, methods, and procedures to meet compliance requirements.
  • Improved quality processes for increased efficiency and effectiveness.
  • Streamlined production processes by identifying areas for improvement and implementing corrective actions.
  • Wrote and implemented new rework procedures to standardize processes and streamline workflow.
  • Increased customer satisfaction through adherence to quality standards and customer requirements.
  • Promoted a proactive approach to risk management within the organization, mitigating potential concerns before they escalated into larger issues.
  • Led continuous improvement initiatives by actively seeking opportunities for process optimization and cost reduction.
  • Increased efficiency of the QMS by regularly reviewing procedures and making updates based on changing business needs or industry advancements.
  • Devised specifications for processes.
  • Evaluated and approved new suppliers based on thorough assessments of their quality management systems, ensuring ongoing reliability in the supply chain.
  • Developed and deployed production control plans and created work instructions and procedures.
  • Championed data-driven decision making by conducting regular reviews of performance metrics and adjusting strategies accordingly.
  • Reduced product defects by introducing advanced testing methodologies and equipment into production processes.
  • Liaised with HR manager to organize and perform quality standard training for new and existing staff.
  • Oversaw successful completion of external audits with no major non-conformances identified.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Conducted regular training sessions for staff on quality standards and compliance requirements, bolstering overall quality awareness.

Education

Master of Science - Quality Assurance

San Jose State University
San Jose, CA
05-2007

Bachelor of Science - Industrial Technology

San Jose State University
San Jose, CA
12-1993

Skills

  • Internal auditing
  • Quality management systems
  • Compliance monitoring
  • Corrective actions
  • Regulatory compliance
  • Continuous improvement
  • Quality training
  • Quality planning
  • First-article inspection
  • Preventive actions
  • IPC/WHMA A-620 Trainer

Certification

IPC/WHMA A-620 CIT

Timeline

Quality Manager

Nortra Cables
08.1998 - Current

Master of Science - Quality Assurance

San Jose State University

Bachelor of Science - Industrial Technology

San Jose State University

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