Summary
Overview
Work History
Education
Skills
Notable Performance Highlights
Timeline
Generic

Patrick Williams

Santa Clara,CA

Summary

Dynamic and motivated sales strategist with a 20-year track record of driving and delivering sales revenue requiring a strategic and consultative sales process in highly competitive and diverse markets. Demonstrated history of serving large commercial customers, evidenced by having captured a series of big-ticket contracts selling highly complex technical and medical solutions. Recognized for the ability to build strong, collaborative partnerships with executives, physicians and medical office managers. Proven success in prospecting, identifying new opportunities, qualifying and closing new business, negotiating contracts, renewing or expanding existing client business and driving overall sales growth.

Overview

26
26
years of professional experience

Work History

Account Manager

AIR PRODUCTS & CHEMICALS INC.
05.2020 - Current
  • Increase sales revenue by identifying and pursuing new business opportunities.
  • Drive sales growth for industrial gas (nitrogen, hydrogen, helium, argon) across industries including electronics, food and beverage, manufacturing and agriculture within territory.
  • Negotiate prices, terms of sale and service agreements to establish long term product supply agreements.
  • Coordinate with internal stakeholders to develop customized solutions that addressed unique customer needs.

Account Manager

W.W. GRAINGER INC.
09.2018 - 05.2020
  • Market MRO products and services to commercial customers ranging from contractors to high tech corporations
  • Leverage competitive analysis and new emerging market research to develop effective sales strategies and identify new account opportunities
  • Manage, track, and maintain territory information within a Customer Relationship Management (CRM) system; record all account activity and outcomes to ensure accurate and up to date information
  • Earn trusted advisor status with customers by establishing productive account relationships and understanding their needs, business planning and buying lifecycle
  • Partner with aligned manufacturers to develop growth opportunities for both organizations
  • Quickly assimilate new knowledge through company provided learning resources
  • Develop a sales plan and measurement process that aligns with the annual business plan to grow profitability
  • Consistently exceed goals and increase revenue year over year

Account Manager

ABB OPTICAL GROUP
12.2017 - 07.2018
  • Prospected independent eye care professionals within territory for new accounts; increased revenue with existing contact lens clients expanding ABB presence in customers’ practices
  • Promoted the strategic need for ABB Optical Group solutions
  • Developed long-term relationships with physicians and office staff by constantly staying abreast of developments in their industries and partnering with them to achieve their business objectives
  • Provided superior customer service by collaborating with internal teams to provide the best delivery and customer support

Senior Technology Account Manager

STAPLES TECHNOLOGY SOLUTIONS
07.2013 - 12.2017
  • Cultivated B2B new business and deepened account penetration for this technology sales division
  • Sustained strong revenue gains by growing margins and converting business in the fiercely competitive technology sales market
  • Managed a $1.7M annual budget in hardware, data center equipment, and technology services
  • Sold innovative solutions to maximize customers’ operations and supply chain management

Account Manager

STAPLES ADVANTAGE
06.2005 - 07.2013
  • Leveraged competitive analysis to develop sales strategies that will ensure success for B2B sales of office supplies, technology products and business services
  • Created estimates and provided recommendations to clients that met their budgets
  • Analyzed client requirements, developed action plans and consulted on products and services that added value to the customers’ business
  • Developed and implemented customer account agreements, completed financial analysis to ensure that revenue and margin objectives were consistently met

Senior Product Specialist

ORTHO BIOTECH
01.1999 - 01.2005
  • Conducted sales calls to promote and sell chemotherapy and supportive care pharmaceuticals for the oncology division
  • Partnered with oncologists, hematologists, pharmacists and administrative staff to create and implement patient programs and gain incremental sales
  • Delivered sales presentations to key stakeholders within hospital, medical groups and select customer facilities
  • Promoted corporate brand by creating teaching events with the purpose of bringing together major local clinics and oncological thought leaders to discuss implementing new prescribing guidelines

Education

Master of Business Administration (MBA) -

National University
San Jose, CA

Bachelor of Science - Economics

Santa Clara University
Santa Clara, CA

Skills

  • Exceeding Quota Expectations
  • Consultative Selling
  • Customer Service
  • Sales Presentation & Closing Skills
  • Oral/Written Communication
  • Forecasting, Tracking & Reporting
  • Contract Negotiation Skills
  • Customer Training & Mentoring
  • Sales & Marketing Strategy
  • New Business Development
  • Prospecting / Lead Generation
  • Competitive Sales Analysis

Notable Performance Highlights

  • Air Products, National account manager of the year runner up after exceeding sales quota and pricing objectives in 2023. Closed multi-year product service contract with local start up generating over $3MM in revenue per year over a ten year period.
  • Grainger, Increased sales during first year in territory by 12 to 15% and closed out year over target., Improved market penetration for Grainger inventory management program 'Keep Stock' by 11%., Producing currently at 105%+ of assigned quota.
  • Staples Technology Solutions & Staples Advantage, Generated $500K annually in a multi-year agreement with a vocational training institution to supply student hardware and software for multiple campuses., Cultivated $150K in new revenue by closing a deal with the state transportation agency to supply rugged tablets and installation equipment for their vehicle fleet., Closed a $1.2M, 3-year agreement with an international medical device organization., Produced $100K annually by formulating a custom program with an OEM partner to provide a solution for integrating operating room equipment and improving communication during patient procedures., Awarded the National Sales Excellence Award within Account Management group.
  • Ortho Biotech, Raised territory sales of breast cancer treatment medication, Doxil by 37%., Received Teal Diamond Award for regional sales., Designated President’s Cup Finalist.

Timeline

Account Manager

AIR PRODUCTS & CHEMICALS INC.
05.2020 - Current

Account Manager

W.W. GRAINGER INC.
09.2018 - 05.2020

Account Manager

ABB OPTICAL GROUP
12.2017 - 07.2018

Senior Technology Account Manager

STAPLES TECHNOLOGY SOLUTIONS
07.2013 - 12.2017

Account Manager

STAPLES ADVANTAGE
06.2005 - 07.2013

Senior Product Specialist

ORTHO BIOTECH
01.1999 - 01.2005

Bachelor of Science - Economics

Santa Clara University

Master of Business Administration (MBA) -

National University
Patrick Williams