Patrick Williams
Harper Woods,MI
Summary
Risk operations professional with experience in risk assessment, compliance reviews, investigations, and asset recovery. Skilled in high-volume case management, analytical problem-solving, and cross-functional collaboration to identify risks, resolve complex cases, and support operational compliance.
Overview
14
14
years of professional experience
Work History
Risk Management Coordinator
Enterprise Mobility
01.2024 - Current
- Managed approximately 320 delinquent rental accounts monthly, reviewing account files, driving branch follow-up efforts, and determining when repossession referral is warranted; approximately 67% of accounts result in vehicle return before repossession referral, representing an estimated $75,250 in potential monthly repossession fee avoidance.
- Supported regional risk operations for approximately 10,000 vehicles across 15 branches by reviewing account activity and coordinating actions to mitigate potential asset loss.
- Investigated and recovered missing, stolen, and impounded fleet vehicles daily by coordinating with law enforcement, impound facilities, and other Enterprise Mobility corporate offices across the country to minimize financial losses and protect company assets.
- Evaluated delinquent rental accounts by verifying payment-card usage, underwriting compliance, account history, and adherence to established procedures.
- Identified procedural issues and resolved operational risk questions while developing and implementing risk management policies to ensure regulatory compliance across the region.
Management Assistant
Enterprise Mobility
04.2023 - 01.2024
- Earned promotion by excelling in a competitive examination covering branch operations, profit and loss management, and risk management procedures.
- Reviewed rental contracts, claims, and insurance documentation to identify discrepancies, enhancing fraud prevention and ensuring compliance.
- Facilitated insurance requests and claim submissions by maintaining accurate records, contributing to streamlined processing.
Infantryman
U.S Army
04.2013 - 04.2019
- Maintained accountability for assigned personnel, weapons, and sensitive equipment while supporting infantry operations and established safety requirements.
- Executed tactical communications, crisis response procedures, and field logistics in demanding operational environments.
- Demonstrated leadership, operational discipline, teamwork, and adherence to established procedures.
Education
Bachelor of Arts - Criminal Justice
University of Findlay
Skills
- Risk Management
- Compliance Monitoring
- Claims Administration
- Data Privacy & Confidentiality
- Asset Protection
- Case Management
Timeline
Risk Management Coordinator
Enterprise Mobility
01.2024 - Current
Management Assistant
Enterprise Mobility
04.2023 - 01.2024
Infantryman
U.S Army
04.2013 - 04.2019
Bachelor of Arts - Criminal Justice
University of Findlay