Patrick Winham
Charlotte,United States
Summary
Regional Vice President with 18+ years of leadership experience, adept in strategic planning, process improvement, and team leadership across multiple industries. Proven track record of exceeding financial goals, opening new facilities, and driving operational excellence, while managing over 150 direct and indirect reports. Committed to leveraging data analysis and market research to ensure compliance and enhance business growth.
Overview
19
19
years of professional experience
Work History
Head of Operstions
AutoMail1
08.2024 - Current
- Led cross-functional teams to achieve company goals, fostering collaboration and communication.
- Built a high-performance culture by recruiting top talent and promoting professional development opportunities for staff members.
- Improved inventory accuracy and warehouse organization through adoption of advanced tracking systems and storage solutions.
- Enhanced team productivity with implementation of agile methodologies, significantly reducing project turnaround times.
- Decreased production time by .5 hour per job by improving SOPS and printer issues.
Regional Vice President (Contract)
CompleatKidz
01.2024 - 09.2024
- Managed the performance of 6 full scale ABA Clinics that offered PT/OT/ABA services
- Helped transform and lead 6 Clinics into several new SOP's that were meant to improve the overall care of the clients and team members
- Transformed the way hiring was done at the clinic level by training Practice Managers and Office Managers in interviewing.
- Prioritize standardization and scalability throughout facilities by carrying out deep industry research to formulate company wide policies and maintain process excellence.
- Conduct business analyses to ensure compliance with city codes, local health regulations, and industry benchmarks.
- Lead a team of five direct reports and 150 indirect reports and enhance the effectiveness of each individual. Involve in cultivating a results-driven team of eight professionals to drive business performance and growth.
- Worked diligently with the Practice and Office Managers to make sure we were proactively scheduling
- Worked with senior leadership on varying levels of projects.
Head of Operations
Skiptown
01.2022 - 01.2024
- Prioritized standardization and scalability throughout facilities by carrying out deep industry research to formulate company wide policies and maintain process excellence.
- Conducted business analyses to ensure compliance with city codes, local health regulations, and industry benchmarks.
- Lead a team of five direct reports and 150 indirect reports and enhance the effectiveness of each individual. Involved in cultivating a results-driven team of eight professionals to drive business performance and growth.
- Anticipated needs and implemented actions to appropriately open three new stores and sign three more leases.
- Created a central operations team of diverse professionals, including Change Manager, Policy and Procedure Manager, Client Experience Manager, Implementation Manager, and General Manager.
- Developed a scalable operation and led efforts to efficiently implement it across nationwide facilities.
- Reconstituted the team of 10 individuals to establish the foundation for enacting a scalability program, resulting in achieving 35% revenue growth, along with strategically addressing staffing issues within set parameters
Market Leader
National Veterinary Associates
09.2019 - 10.2022
- Regional Leader that drives the success of a team of 20 General Managers and Resort Managers with 250+ employees over nine resorts in four states.
- Held full P&L responsibility for all nine resorts.
- Secured $9.4M in revenue, exceeding budgeted goal by $1.7M.
- Spearheaded the opening of four new stores in Charlotte, NC and one in Mason, OH.
- Introduced a wide scope of process optimization and new business procedures, all of which have been adopted into the company structure at PetSuites.
- Built a strong team-centered culture across the PetSuites team that cut attrition; resulting in the loss of only one Manager in two years.
- Created a new hire training structure that improved the length of tenure by 25 percent.
Operations Manager
Dry erase Designs
08.2015 - 08.2018
- Directed both operational and project management activities.
- Introduced new 'Green' processes that were key in the improvement of environmental sustainability while cutting company expenses.
- Leveraged contacts and resources that increased revenue by 15% year over year
- Cut total costs by 11% through the implementation of inventory monitoring systems and new SOPS
Federal Property and Asset Manager (Contract)
Panum Group
09.2013 - 09.2015
- Act as liaison between the Office of the Chief Information Officer, ITS, NRCS procurement, customer base and associated vendors to resolve discrepancies and get clarification on end-user asset requests and deployments
- Maintain inventory control and full life-cycle reporting for all IT assets within the Asset Management System from procurement to disposal
- Update database with changes such as, moves, replacements, additions, inventory, etc
- Track and maintain shipping report for assets received and delivered to the customers
- Conduct audit and inventory of IT assets (quarterly and annually) and submit reports to the appropriate teams and CTO of NRCS.
Unites States Navy Intelligence Specialist
Unites States Navy
12.2006 - 08.2013
- Communicated effectively across diverse cultures in 3 overseas countries
- Reduced security violations by 10% through strategic training initiatives
- Contributed to the successful capture of high-level enemy combatants in Iraq and Afghanistan.
- Lead Petty Officer for JTF Guantanamo Bay. In charge of over 40 Junior sailors.
Education
Bachelor of Science - Business
Strayer University
Global Region01-2024
Skills
- Strategic Planning
- Data Analysis
- Market Research
- Leadership Development
- Project Management
- Negotiation
- Financial Planning
- Strategic Growth
- Process Improvement
- Team Leadership
Timeline
Head of Operstions
AutoMail1
08.2024 - Current
Regional Vice President (Contract)
CompleatKidz
01.2024 - 09.2024
Head of Operations
Skiptown
01.2022 - 01.2024
Market Leader
National Veterinary Associates
09.2019 - 10.2022
Operations Manager
Dry erase Designs
08.2015 - 08.2018
Federal Property and Asset Manager (Contract)
Panum Group
09.2013 - 09.2015
Unites States Navy Intelligence Specialist
Unites States Navy
12.2006 - 08.2013
Bachelor of Science - Business
Strayer University