Summary
Overview
Work History
Education
Skills
Timeline
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Patrick Wood

Omaha,NE

Summary

Accomplished at Lanoha Nurseries, I spearheaded operations, enhancing client satisfaction and efficiency through strategic leadership and problem-solving abilities. Expert in project management and fostering employee rapport, I led teams to surpass goals, securing profitable partnerships and streamlining processes for peak performance.


Overview

14
14
years of professional experience

Work History

Vice President Operations & Residential Division

Lanoha Nurseries
03.2022 - Current
  • Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
  • Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
  • Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
  • Identified opportunities to improve business process flows and productivity.
  • Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.
  • Transformed customer experience by designing and executing comprehensive service improvement initiatives aimed at enhancing satisfaction levels.

Director of Landscape Maintenance

Lanoha Nurseries
03.2020 - Current
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
  • Optimized staff performance by designing comprehensive training programs tailored to individual needs.
  • Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
  • Secured lucrative partnerships to expand market reach, negotiating favorable terms.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Residential Landscape Designer

Lanoha Nurseries
02.2014 - 11.2020
  • Evaluated existing landscapes and provided recommendations for improvements based on client needs and environmental considerations.
  • Balanced aesthetics with functionality by considering factors such as drainage systems, erosion control measures, maintenance requirements, safety concerns in all designs.
  • Communicated effectively with clients throughout the entire design process to ensure satisfaction with the final product.
  • Conducted site analyses and assessments to determine optimal design solutions for various projects.
  • Assisted in preparing cost estimates for proposals that accurately reflected the scope of work required.
  • Developed comprehensive plans, including plant selection, hardscaping elements, and irrigation systems, ensuring project success.
  • Managed multiple projects simultaneously while maintaining strict deadlines and budgets.
  • Improved client satisfaction rates by consistently delivering high-quality designs that met or exceeded expectations.
  • Negotiated and fulfilled maintenance contracts for ongoing care.
  • Mentored junior designers, providing guidance on professional development opportunities and skills improvement.

Commercial Project Manager

Lanoha Nurseries
03.2013 - 02.2014
  • Managed resource estimates, project timeline, project milestones, task dependencies and critical path.
  • Created quality management plan, developed and maintained project documentation and oversaw project design.
  • Established clear lines of responsibility among team members, resulting in increased accountability and improved overall performance.
  • Coordinated project activities with vendors and suppliers and maintained relationships.
  • Conducted thorough post-project assessments to identify areas for improvement moving forward.
  • Developed comprehensive project plans to ensure all milestones were met in a timely manner.
  • Enhanced stakeholder satisfaction with regular progress updates and proactive issue resolution.
  • Cultivated strong relationships with clients, fostering trust and promoting repeat business opportunities.
  • Fostered a positive work environment that encouraged open communication, teamwork, and creative problem-solving techniques.
  • Delivered projects on time and within budget through diligent planning, scheduling, and resource allocation.

Delivery Driver

Lanoha Nurseries
02.2011 - 03.2013
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.

Education

Associate of Applied Science - Horticultural Science

Metropolitan Community College
Omaha, NE
05-2014

Skills

  • Performance monitoring
  • Customer and employee rapport
  • Cross-functional team leadership
  • Proposals and presentations
  • Scheduling
  • Project Management
  • Sales Leadership
  • Problem-solving abilities

Timeline

Vice President Operations & Residential Division

Lanoha Nurseries
03.2022 - Current

Director of Landscape Maintenance

Lanoha Nurseries
03.2020 - Current

Residential Landscape Designer

Lanoha Nurseries
02.2014 - 11.2020

Commercial Project Manager

Lanoha Nurseries
03.2013 - 02.2014

Delivery Driver

Lanoha Nurseries
02.2011 - 03.2013

Associate of Applied Science - Horticultural Science

Metropolitan Community College

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