Hi, I’m
Patrick Alex Gay
Brooklyn,NY
Summary
Hotel Security and Guest Services professional with experience in hospitality security, concierge support, access control, incident response, and team coordination. Proven ability to maintain a safe, welcoming environment for guests and staff in high-traffic hotel and private-facility settings. Known for strong situational awareness, conflict de-escalation, customer-focused communication, and detailed incident reporting. Seeking a role as Hotel Security Officer, Lead Concierge, or Security Manager-in-Training to contribute leadership, professionalism, and service excellence.
Overview
1
Certification
Work History
Integrated Security/ Collegiate Private SchoolNew York, NY
Security Officer
08 2025 - Current
Job overview
- Conduct interior and exterior patrols, monitor CCTV, and manage key-card and visitor access systems.
- Perform guest, parent, and contractor screening, ensuring a safe and orderly environment.
- Prepare detailed incident and activity reports and support emergency response procedures.
- Assist with shipping & receiving coordination and street safety operations during peak traffic periods.
- Deliver professional, service-oriented engagement with families, vendors, and staff.
- Collegiate Private School
IPS Security/ Marriott Hotel Security( loss prevention)Brooklyn, NY
Security Officer
03 2024 - 08 2025
Job overview
- Provided hotel security coverage including lobby presence, access control, and facility patrols.
- Supported guest relations and concierge-adjacent duties, assisting travelers and VIP guests while maintaining safety standards.
- Responded to alarms and incidents, coordinating with hotel management and local authorities.
- Maintained security logs, CCTV observations, and incident documentation in alignment with SOPs.
- Contributed to a secure and welcoming guest experience in a high-volume hospitality environment.
- Marriott Brooklyn Bridge
PrimericaBrooklyn, NY
District Leader / Financial Services Representative
03 2022 - Current
Job overview
- Built and managed client relationships, developing leadership, coaching, and communication skills.
- Educated clients on risk mitigation and decision-making under pressure.
- Experience leading small teams and coordinating client service initiatives.
Education
Brooklyn College
Completed undergraduate coursework
Skills
- Hotel & Hospitality Security Operations
- Concierge & Guest Relations Support
- Access Control
- CCTV & Surveillance Monitoring
- Incident Reporting & Documentation
- Conflict Resolution & De-escalation
- Emergency Response & Safety Protocols
- Team Collaboration & Leadership Potential
- Customer Service Excellence & Professional Demeanor
Certification
- NY State Security Guard License, Active
- Fire Guard License (F-01), Active
- Life Insurance License, Active
Languages
English
Native or Bilingual
Timeline
Security Officer
Integrated Security/ Collegiate Private School
08 2025 - Current
Security Officer
IPS Security/ Marriott Hotel Security( loss prevention)
03 2024 - 08 2025
District Leader / Financial Services Representative
Primerica
03 2022 - Current
Brooklyn College
Completed undergraduate coursework