Summary
Overview
Work History
Education
Skills
Timeline
Generic
Patrick H Lindsey

Patrick H Lindsey

Midvale,UT

Summary

With over 11 years of experience in Workday deployments, customer success, and partner enablement, I specialize in driving high-impact outcomes across complex enterprise ecosystems. My background spans hands-on implementation, cross-functional collaboration, and strategic partner support—ensuring scalable, efficient, and compliant solutions.

At Workday, I've led dozens of successful Payroll, Absence, Time Tracking, Scheduling, and HCM implementations across various deployment methodologies. I've served as a product lead, advised on high-risk partner projects, and delivered key enhancements to methodology tools and internal enablement practices.

Earlier in my career at ADP, I built a foundation in system configuration, data analysis, and client success—progressing from frontline processing to technical analyst roles and contributing to several process improvement initiatives.

I'm passionate about partner success, customer experience, and delivering results through thoughtful planning, proactive communication, and a deep understanding of Workday's platform and methodology.

Overview

20
20
years of professional experience

Work History

Senior Partner Success Advisor

Workday
07.2024 - 06.2025
  • Drove partner enablement and deployment success across Workday's global services ecosystem, with a focus on Payroll, Absence, Time Tracking, and Scheduling.
  • Provided strategic guidance on Workday Deployment Methodologies; supported high-risk partner projects in collaboration with Partner Management and Customer Experience teams.
  • Built executive-level partner relationships, delivering ecosystem insights to influence internal roadmaps and partner strategies.
  • Created and delivered partner support offerings to promote consistent, high-quality deployments and adherence to best practices.
  • Led scorecard alignment, audit reporting, and remediation planning for deployment risks; developed global processes to drive partner adoption and continuous improvement.

Senior Functional Consultant | Deployment Consultant

Workday
09.2013 - 06.2024
  • Led end-to-end Workday deployments for Payroll, Absence, Time Tracking, Scheduling, Benefits, and HCM, guiding customers through all phases of implementation using Workday's prescriptive methodologies (Launch, Launch Express, Align & Confirm).
  • Served as Product Lead for Launch Express PATT (2023–2024), driving methodology enhancements and collaborating cross-functionally to improve tools and processes.
  • Translated complex business requirements into functional configuration and documentation; consistently delivered high-quality tenant builds and data conversion.
  • Resolved implementation issues efficiently and delivered projects on time and within scope, achieving strong customer satisfaction ratings.
  • Contributed to internal enablement efforts through knowledge sharing, update training, and mentoring.
  • Workday Certifications: HCM Core, Payroll Core, US Payroll, Absence, Benefits, Time Tracking, Scheduling, Delivery Assurance.

Technical Analyst | System Performance Specialist | Benefits Processor

ADP (Automatic Data Processing)
12.2006 - 08.2013
  • Progressed through increasingly technical roles supporting Health and Welfare benefits systems, including WinFlex and OBA (an XML-based web application and database platform).
  • Managed system configuration, performed complex database queries, and resolved data and integration issues between internal and external systems to ensure data integrity and compliance.
  • Handled a diverse client portfolio with varying process complexities; prioritized tasks effectively to meet SLAs and client expectations.
  • Created and delivered custom off-cycle reports; collaborated in internal and client-facing meetings to align on technical solutions and service delivery.
  • Mentored new hires and served as a subject matter resource for less experienced team members in benefits processing and system usage.
  • Contributed to system improvements, including the implementation of the Effective Date Utility Tool in WinFlex and enhancement of Pending Evidence of Insurability workflows.

Supervisor

Law Offices of Bennett & DeLoney, P.C.
08.2005 - 12.2006
  • Led and coached a high-performing team in a compliance-driven environment, developing individual performance goals and resolving escalated client issues with professionalism and efficiency.
  • Designed and delivered training programs on systems usage, process workflows, and regulatory requirements—laying the groundwork for later mentorship and enablement roles.
  • Ensured adherence to FDCPA and internal policies by monitoring team activities, providing feedback, and implementing corrective actions to uphold quality and compliance standards.
  • Contributed to hiring and onboarding processes, reinforcing a culture of accountability, collaboration, and continuous improvement.

Education

GED -

West Jordan High School
West Jordan

Skills

  • Workday Expertise: Workday Deployment Methodology (Launch Express, Medium Enterprise, Launch), HCM Core, Payroll Core, US Payroll, Absence, Benefits, Time Tracking, Scheduling, Delivery Assurance, Data Conversion, Tenant Configuration, Audit Reporting, Scorecard Maintenance
  • Partner Success & Enablement: Partner Relationship Management, Executive Communication, Process Improvement, Risk Mitigation, Strategic Planning, Cross-functional Collaboration
  • Technical Skills: Workday, Gemini, Notebook LM, ChatGPT, Microsoft Office, Adobe, JIRA, Workfront, Salesforce, Zoom, OBA, TOAD, Citrix, FoxPro, Siebel CRM, Microsoft Access, Jabber, Link, WinFlex, dB Explorer, R&R Report Writer, R&R Report Runner, CUBS, Accuterm, Agent Access, Manager Center
  • Soft Skills: Customer Experience, Problem Solving, Project Management, Mentorship, Training, Communication, Relationship Building, Conflict Resolution, Prioritization

Timeline

Senior Partner Success Advisor

Workday
07.2024 - 06.2025

Senior Functional Consultant | Deployment Consultant

Workday
09.2013 - 06.2024

Technical Analyst | System Performance Specialist | Benefits Processor

ADP (Automatic Data Processing)
12.2006 - 08.2013

Supervisor

Law Offices of Bennett & DeLoney, P.C.
08.2005 - 12.2006

GED -

West Jordan High School
Patrick H Lindsey
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